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Achieving Goals_ Define and Surpass Your High Performance Goals - Kathleen Schienle [0]

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BEST PRACTICES:

ACHIEVING GOALS


DEFINE AND SURPASS YOUR

HIGH PERFORMANCE GOALS

KATHLEEN SCHIENLE

Contents


PREFACE

1 GOAL-SETTING BASICS

The Power of Goals

Resistance to Goal-Setting

Manager as Coach

2 DEVELOPING GOALS THAT WORK

What Makes Goals Smart?

Many Types of Goals

3 THE MANAGER’S ROLE IN SETTING GOALS

Resolving Conflicts in Goal-Setting

The Goal-Setting Process

Organizational and Individual Goals

Best Practices: Achieving Goals

4 MANAGING GOALS

Creating Action Plans

Motivating Employees to Achieve

Staying on Track

5 EVALUATING GOAL ACHIEVEMENT

Rewarding Goal Achievement

Managing Your Own Goals

OFF AND RUNNING

RECOMMENDED READING

SEARCHABLE TERMS

ABOUT THE AUTHOR

CREDITS

COPYRIGHT

ABOUT THE PUBLISHER

Preface

Why are goals critical to achieving success? What is a smart goal, anyway? How can you set employees up for success by helping them craft the right goals? How does goal-setting make the performance review process less burdensome?

In this book, we distill the wisdom of some of the best minds in the field of performance management to help you achieve more through goal-setting. The language is simple and the design colorful to make the information easy to grasp.

Quizzes help you assess your knowledge of goal-setting and goal management. Case files show how companies have succeeded by setting challenging goals. Sidebars give you a big-picture look at goal-setting and highlight innovative, out-of-the-box solutions worth considering. Quotes from business leaders will motivate you as you face the challenge of setting smart goals for yourself, your employees, and your organization. Finally, in case you want to dig deeper into the topic of performance management and goals, as well as related management issues, we recommend some of the most important business books available. The authors of these books both influence and reflect today’s thinking about goal-setting and management issues. Understanding the ideas they cover will inspire you as a manager.

Even if you don’t dip into these volumes, the knowledge you gain from studying the pages of this book will equip you to set meaningful and challenging goals and to achieve more—to help you make a difference to your company and in the lives of the people who support you.

THE EDITORS

GOAL-SETTING BASICS

“Goals give you more than a reason to get up in the morning; they are an incentive to keep you going all day.”

—Harvey B. Mackay,

author of Swim with the Sharks

Without Being Eaten Alive

Successful business people and achievers in all fields use the techniques of goal-setting, a process that helps you decide exactly what you want to accomplish and then helps you systematically chart your course to get there.

Goals provide both long-term vision and short-term motivation. They keep employees focused and make it easier for you and your staff to organize time and resources to take advantage of opportunities. When workers focus and concentrate time, energy, and resources on a single goal, they can achieve amazing things.

THE POWER OF GOALS

Setting goals is a powerful way to boost performance. When you work toward a challenging goal, you feel motivated. Your effort translates into commitment and, ultimately, results. People with clear goals succeed because they know where they’re going. In fact, organizations with formalized performance management systems have higher profits, better cash flow, stronger employee performance, productivity well above industry averages, less employee turnover, and higher rates of recruiting success.

Behind the Numbers

THE BENEFITS ARE CLEAR

Research on goal-setting in the worlds of athletics and business has shown consistently that it can lead to enhanced performance. One recent analysis of a series of studies showed that goal-setting led to enhanced performance in 78 percent of sport and exercise studies, with moderate to strong effects in all.

SOURCE: Handbook for Sport Psychology edited by R. Singer, H. Hausenblas, and C. Janelle (Wiley, 2001). Cited in “Goal

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