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'All right. It was a lot to ask of you.'

'It wasn't,' I say quickly. 'I mean, it would have been fine, if … what I mean is, if you give me another chance, I'll do better. I promise.'

'We'll see.' He looks at his watch. 'You'd better get on. Your desk is a fucking mess.'

'OK. Um, what time will my appraisal be?'

'Emma, in case you hadn't heard, Jack Harper's visiting us today,' says Paul, in his most sarcastic voice. 'But of course, if you think your appraisal's more important than the guy who founded the company—'

'I didn't mean … I just …'

'Go and tidy your desk,' says Paul in a bored voice. 'And if you spill fucking Panther Prime over Harper, you're fired.'

As I scuttle to my desk, Cyril comes into the room, looking hassled.

'Attention!' he says, clapping his hands. 'Attention everyone! This is an informal visit, nothing more. Mr Harper will come in, perhaps talk to one or two of you, observe what you do. So I want you all just to act normally, but obviously, at your highest standards … What are these papers?' he suddenly snaps, looking at a neat pile of proofs in the corner next to Fergus Grady's desk.

'That's the … um … artwork for the new Panther Gum campaign,' says Fergus, who is very shy and creative. 'I haven't quite got room on my desk.'

'Well, they can't stay here!' Cyril picks them up and shoves them at him. 'Get rid of them. Now, if he asks any of you a question, just be pleasant and natural. When he arrives, I want you all at work. Just doing typical tasks which you would naturally be doing in the course of a normal day.' He looks around distractedly. 'Some of you could be on the phone, some could be typing at your computers … a couple of you could be creatively brainstorming … Remember, this department is the hub of the company. The Panther Corporation is renowned for its marketing brilliance!'

He stops and we all stare dumbly at him.

'Get on!' He claps his hands again. 'Don't just stand there. You!' He points to me. 'Come on. Move!'

Oh, God. My desk is completely covered with stuff. I open a drawer and sweep a whole load of papers inside, then in slight panic, begin to tidy the pens in my stationery pot. At the next desk, Artemis Harrison is redoing her lipstick.

'It'll be really inspirational to meet him,' she says, admiring herself in her hand mirror. 'You know, a lot of people think he single-handedly changed the face of marketing practice.' Her eyes fall on me. 'Is that a new top, Emma? Where's it from?'

'Er, French Connection,' I say after a pause.

'I was in French Connection at the weekend.' Her eyes are narrowing. 'I didn't see that design.'

'Well, they'd probably sold out.' I turn away and pretend to be reorganizing my top drawer.

'What do we call him?' Caroline is saying. 'Mr Harper or Jack?'

'Five minutes alone with him,' Nick, one of the marketing executives, is saying feverishly into his phone. 'That's all I need. Five minutes to pitch him the website idea. I mean, Jesus, if he went for it—'

God, the air of excitement is infectious. With a spurt of adrenalin, I find myself reaching for my comb and checking my lip-gloss. I mean, you never know. Maybe he'll somehow spot my potential. Maybe he'll pull me out of the crowd!

'OK, folks,' says Paul, striding into the department. 'He's on this floor. He's going into Admin first …'

'On with your everyday tasks!' exclaims Cyril. 'Now!'

Fuck. What's my everyday task?

I pick up my phone and press my voice-mail code. I can be listening to my messages.

I look around the department – and see that everyone else has done the same thing.

We can't all be on the phone. This is so stupid! OK, I'll just switch on my computer and wait for it to warm up.

As I watch the screen changing colour, Artemis starts talking in a loud voice.

'I think the whole essence of the concept is vitality,' she says, her eye constantly flicking towards the door. 'D'you see what I mean?'

'Er, yes,' says Nick. 'I mean, in a modern marketing environment, I think we need