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Company - Max Barry [26]

By Root 366 0
would happen if they simply closed their doors and deprived Zephyr of embossed letterhead, Post-it notes, and bottled water: the company would collapse, that's what. In the glory days, Corporate Supplies spanned three floors and had its own elevator; old-timers occasionally put their feet on their desks and bend the ears of interns about it. To hear them tell it, requests for materials by other departments were once just that, requests, and Corporate Supplies acquiesced if and when Corporate Supplies was good and ready. They made things to last in those days; if you ordered a pen, the ink would last for eight years. And graduates had more respect; they knew their fancy book learning wasn't worth spit on the floor. They were golden days, all right, before ugly words like “cutback” and “rationalization” and “reorganization” were invented. Now Corporate Supplies is half of one measly floor. There are a quarter as many people doing four times as much work. When a department orders something—orders—it wants it delivered that day and gets aggrieved if it's not. And they don't even call anymore, so Corporate Supplies can't suggest alternatives or advise of delays; instead their requests (“5 ¥ box blue pens ballpoint, need bfore 10 A.M.”) just pop up on Corporate Supplies computers via the network.

That is, they did. Since the network went down, the phones have begun to ring again. Things have changed, Corporate Supplies is realizing. They are still a twelve-person department with a laughable budget, but it may just be that the glory days are here again.

Throughout the building, Zephyr Holdings is slowly getting back to full operating speed. Not because the network has been fixed; oh no. The east wing of level 19 remains a barren wasteland. No server lives there. No hub can flourish in 19's harsh, inhospitable conditions. Dry, gasping network cables search for data they will never find. IT is dark and dead and will not recover.

But there is work to be done, network or no network. Two weeks ago the network went down; soon after Senior Management assured the company it would have the problem fixed within a few days; now everyone is realizing it is never going to happen. Work-arounds are springing up everywhere you look, like new grass after rain. In the absence of e-mail, employees are discovering the art of speaking into phones. They are realizing that discussions that previously required three days and six e-mails can, with phones, be settled in minutes. Spam and computer viruses, both of which IT claimed were unsolvable problems, have vanished. The plague of e-mail jokes, funny at first and then not, has been eliminated. The pressure to forward chain letters under threat of personal catastrophe has lifted. In-boxes no longer fill with desperate sales pitches from co-workers trying to shift their cars, or kittens.

To transfer documents from one location to another, workers tighten their shoelaces and stretch their legs. People pass each other in the corridors, papers in hand, exchanging happy greetings. Their brains dizzy from unexpected exercise, they stop to chat and laugh. No one realized there were so many people in Zephyr. Until now, you never saw them. Until now, most people arrived at work, planted their buttocks in a chair, and the twain didn't part until five thirty. Now the corridors are like maternity ward waiting rooms, filled with excited voices and good cheer. Lower-back pain is clearing up. Color is rising. Workers find each other more physically attractive. And nobody receives suspicious looks for leaving the department anymore, not so long as they're clutching a sheaf of papers.

Network—what was that thing ever good for? The workers shake their heads in amazement. Good riddance! Zephyr Holdings may not be the world's greatest employer, the workers agree; it may have a sadistic Human Resources and an incompetent Senior Management; the company's purpose may be a complete mystery and the CEO an out-of-touch eccentric whom no one has seen in person—all this may be true, but at least it doesn't have a network.

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