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CompTIA A_ Certification All-In-One Exam Guide, Seventh Edition - Michael Meyers [2]

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’s related certification exam.

The contents of this training material were created for the CompTIA A+® exams 220-701 and 220-702, covering CompTIA certification objectives that were current as of August 2009.

CompTIA has not reviewed or approved the accuracy of the contents of this training material and specifically disclaims any warranties of merchantability or fitness for a particular purpose.

CompTIA makes no guarantee concerning the success of persons using any such “Authorized” or other training material in order to prepare for any CompTIA certification exam.

How to Become CompTIA Certified

This training material can help you prepare for and pass a related CompTIA certification exam or exams. In order to achieve CompTIA certification, you must register for and pass a CompTIA certification exam or exams.

In order to become CompTIA certified, you must:

1. Select a certification exam provider. For more information please visit http://www.comptia.org/certifications/testprep/testingcenters.aspx.

2. Register for and schedule a time to take the CompTIA certification exam(s) at a convenient location.

3. Read and sign the Candidate Agreement, which will be presented at the time of the exam(s). The text of the Candidate Agreement can be found at http://www.comptia.org/certifications/testprep/policies/agreement.aspx.

4. Take and pass the CompTIA certification exam(s).

For more information about CompTIA’s certifications, such as its industry acceptance, benefits or program news, please visit www.comptia.org/certification.

CompTIA is a not-for-profit information technology (IT) trade association. CompTIA’s certifications are designed by subject matter experts from across the IT industry. Each CompTIA certification is vendor-neutral, covers multiple technologies and requires demonstration of skills and knowledge widely sought after by the IT industry.

To contact CompTIA with any questions or comments, please call (1) (630) 678 8300 or email questions@comptia.org.

CONTENTS AT A GLANCE

Chapter 1 The Path of the PC Tech

Chapter 2 Operational Procedures

Chapter 3 The Visible PC

Chapter 4 Understanding Windows

Chapter 5 Microprocessors

Chapter 6 RAM

Chapter 7 BIOS and CMOS

Chapter 8 Expansion Bus

Chapter 9 Motherboards

Chapter 10 Power Supplies

Chapter 11 Hard Drive Technologies

Chapter 12 Implementing Hard Drives

Chapter 13 Removable Media

Chapter 14 Installing and Upgrading Windows

Chapter 15 Working with the Command-Line Interface

Chapter 16 Securing Windows Resources

Chapter 17 Maintaining and Troubleshooting Windows

Chapter 18 Input/Output

Chapter 19 Video

Chapter 20 Multimedia

Chapter 21 Portable Computing

Chapter 22 Printers

Chapter 23 Local Area Networking

Chapter 24 Wireless Networking

Chapter 25 The Internet

Chapter 26 Securing Computers

Chapter 27 The Complete PC Tech

Appendix A Mapping to the CompTIA A+ Objectives

Appendix B About the CD-ROM

Glossary

Index

CONTENTS

Acknowledgments

Chapter 1 The Path of the PC Tech

The Importance of Skill in Managing and Troubleshooting PCs

The Importance of CompTIA A+ Certification

What Is CompTIA A+ Certification?

Who Is CompTIA?

The Path to Other Certifications

How Do I Become CompTIA A+ Certified?

The Basic Exam Structure

How Do I Take the Exams?

How Much Does the Exam Cost?

How to Pass the CompTIA A+ Exams

Historical/Conceptual

Chapter Review

Questions

Answers

Chapter 2 Operational Procedures

Essentials

The Professional Tech

Appearance

The Traits of a Tech

Communication

Assertive Communication

Respectful Communication

Eliciting Answers

Expectations and Follow-up

Safety and Tools

Electrostatic Discharge (ESD)

Anti-static Tools

Electromagnetic Interference (EMI)

Radio Frequency Interference (RFI)

Physical Safety

Tools of the Trade

Chapter Review

Questions

Answers

Chapter 3 The Visible PC

Historical/Conceptual

How the PC Works

Input

Processing

Output

Storage

The Art of the PC Technician

Essentials

The Complete PC

External Connections

Devices and

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