CompTIA A_ Certification All-In-One Exam Guide, Seventh Edition - Michael Meyers [397]
Dirty Printouts If the fusing mechanism gets dirty in a laser printer, it will leave a light dusting of toner all over the paper, particularly on the back of the page. When you see toner speckles on your printouts, you should get the printer cleaned.
Ghosting Ghost images sometimes appear at regular intervals on the printed page. This happens when the imaging drum has not fully discharged and is picking up toner from a previous image or when a previous image has used up so much toner that either the supply of charged toner is insufficient or the toner has not been adequately charged. Sometimes it can also be caused by a worn-out cleaning blade that isn’t removing the toner from the drum.
Light Ghosting versus Dark Ghosting A variety of problems can cause both light and dark ghosting, but the most common source of light ghosting is “developer starvation.” If you ask a laser printer to print an extremely dark or complex image, it can use up so much toner that the toner cartridge will not be able to charge enough toner to print the next image. The proper solution is to use less toner. You can fix ghosting problems in the following ways:
Lower the resolution of the page (print at 300 dpi instead of 600 dpi).
Use a different pattern.
Avoid 50 percent grayscale and “dot-on/dot-off patterns.”
Change the layout so that grayscale patterns do not follow black areas.
Make dark patterns lighter and light patterns darker.
Print in landscape orientation.
Adjust print density and RET settings.
Print a completely blank page immediately prior to the page with the ghosting image, as part of the same print job.
In addition to these possibilities, low temperature and low humidity can aggravate ghosting problems. Check your users’ manual for environmental recommendations. Dark ghosting can sometimes be caused by a damaged drum. It may be fixed by replacing the toner cartridge. Light ghosting would not be solved in this way. Switching other components will not usually affect ghosting problems because they are a side effect of the entire printing process.
Vertical White Lines Vertical white lines usually happen when the toner is clogged, preventing the proper dispersion of toner on the drum. Try shaking the toner cartridge to dislodge the clog. If that doesn’t work, replace the toner cartridge.
Blotchy Print Blotches are commonly a result of uneven dispersion of toner, especially if the toner is low. Shake the toner from side to side and then try to print. Also be sure that the printer is sitting level. Finally, make sure the paper is not wet in spots. If the blotches are in a regular order, check the fusing rollers and the photosensitive drum for any foreign objects.
Spotty Print If the spots appear at regular intervals, the drum may be damaged or some toner may be stuck to the fuser rollers. Try wiping off the fuser rollers. Check the drum for damage. If the drum is damaged, get a new toner cartridge.
Embossed Effect If your prints are getting an embossed effect (like putting a penny under a piece of paper and rubbing it with a lead pencil), there is almost certainly a foreign object on a roller. Use 90 percent denatured alcohol or regular water with a soft cloth to try to remove it. If the foreign object is on the photosensitive drum, you’re going to have to use a new toner cartridge. An embossed effect can also be caused by the contrast control being set too high. The contrast control is actually a knob on the inside of the unit (sometimes accessible from the outside, on older models). Check your manual for the specific location.
Incomplete Characters You can sometimes correct incompletely printed characters on laser-printed transparencies by adjusting the print density. Be extremely careful to use only materials approved for use in laser printers.
Creased Pages Laser printers have up to four rollers. In addition to the heat and pressure rollers of the fuser assembly, other rollers move the paper from