Highest Duty_ My Search for What Really Matters - Chesley B. Sullenberger [112]
In the case of Flight 1549, all of us who were “survivors” got boxes addressed directly to us. We were able to sign the FedEx slips ourselves. Some of what was returned to us was destroyed and unusable. But a lot of things were in good condition and could be folded back into our lives. Passengers got back their favorite jeans, their coats, their car keys, their purses. I pictured these passengers, all over the country, opening their boxes and flashing back to January 15, 2009. We could focus on waterlogged items that were ruined, or we could go through our personal effects feeling grateful.
The plane had sunk into the Hudson after we all evacuated, and a company from El Segundo, California, Douglass Personal Effects Administrators, was charged with taking what was fished out of the water and trying to reclaim what they could. I was impressed by the job they undertook in order to reunite us with our belongings. They went through every suitcase in the cargo hold and every item in the overhead compartments.
It was amazing and impressive that so many things submerged in dirty, icy water could be brought back to life. The company used sheets of fabric softener to separate all of the clothing and other items. The smell of dryer sheets was overpowering when we opened our boxes.
My roll-aboard bag was in one of the boxes, its contents dried, inventoried, and wrapped up in tissue paper. My iPod, laptop, and alarm clock were trashed. But my phone charger and iPod charger still worked. So did my data cable for transferring photos from my phone to my computer. My mini Maglite also worked fine. My running shoes looked as good as new. The shoes I was wearing on the flight came home with me in January but were totally waterlogged and beaten up. I really hoped they could be saved, because they were what we call “airport-friendly shoes,” with no metal; I didn’t have to take them off to go through security checkpoints. I took those shoes to my favorite local shoe repairman at a shopping center in Danville, and he did a wonderful job fixing and cleaning them up. I wear them still.
On January 15, I was traveling with four library books, including a copy of Just Culture, a book about safety issues. I later called my local library to apologize for leaving the books on the plane, and they agreed not to charge me for replacing them.
Anyway, I was glad to find all four of the library books in one of the boxes of my belongings. The reclamation company had tried using a drying process to make the books usable again but weren’t completely successful. The pages are readable but too wrinkled to be checked out again by library patrons. I returned them anyway. The library has found a place for them to be displayed.
Since Flight 1549 came at the end of a four-day trip, I had mostly dirty laundry in my roll-aboard bag. All of my clothing came back in good condition, ready to wear, and with that strong fabric-softener smell.
I was also glad to get back my Jeppesen airway manual, which contains the charts for all of the airports we serve. Still taped neatly inside the manual, weathered but readable, was the fortune from a fortune cookie that I’d gotten at a Chinese restaurant in San Mateo, California, sometime in the late 1980s.
The fortune read: “A delay is better than a disaster.”
I thought that was good advice at the time and so I’d kept it in the manual ever since.
That fortune reminded me of an unexpected question Kate asked me when she was nine years old. I was driving her to school, and out of the blue, she asked me: “Daddy, what does integrity mean?”
After thinking about it for a little bit, I came up with what, in retrospect, was a pretty good answer. I said, “Integrity means doing the right thing even