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I'm Feeling Lucky_ The Confessions of Google Employee Number 59 - Douglas Edwards [0]

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I'm Feeling Lucky


The Confessions of Google Employee Number 59

Douglas Edwards

Table of Contents


Title Page

Table of Contents

...

Copyright

Dedication

Contents

Introduction

PART I

Chapter 1

Chapter 2

Chapter 3

Chapter 4

Chapter 5

Chapter 6

Chapter 7

Chapter 8

Chapter 9

Chapter 10

PART II

Chapter 11

Chapter 12

Chapter 13

Chapter 14

Chapter 15

Chapter 16

PART III

Chapter 17

Chapter 18

Chapter 19

Chapter 20

Chapter 21

Chapter 22

Chapter 23

Chapter 24

Chapter 25

PART IV

Chapter 26

Timeline of Google Events

Glossary

Acknowledgments

Footnotes

Houghton Mifflin Harcourt

Boston New York

2011

Copyright © 2011 by Douglas Edwards


All rights reserved

For information about permission to reproduce selections from this book,

write to Permissions, Houghton Mifflin Harcourt Publishing Company,

215 Park Avenue South, New York, New York 10003.

www.hmhbooks.com

Library of Congress Cataloging-in-Publication Data

Edwards, Douglas, date.

I'm feeling lucky : the confessions of Google employee number 59 / Douglas Edwards.

p. cm.

ISBN 978-0-547-41699-1

1. Google (Firm)—History 2. Internet industry—United States—History.

3. Corporate culture—United States—History. 4. Marketing—United States—History. I. Title.

HD9696.8.U64G56 2011

338.7'6102504—dc22

2010052588

Book design by Brian Moore

Printed in the United States of America

DOC 10 9 8 7 6 5 4 3 2 1

All of the author's profits from the sale of this book will be donated to charity.

Lyrics to Grateful Dead songs copyright © Ice Nine Publishing Company. Used with permission.

To Kristen, without whom the journey would have been

impossible and the destination meaningless.

Nothing to tell now. Let the words be yours, I'm done with mine.

—"CASSIDY" BY JOHN BARLOW

Contents


Introduction [>]

PART I: YOU ARE ONE OF US

1. From Whence I Came [>]

2. In the Beginning [>]

3. A World without Form [>]

4. Marketing without "Marketing" [>]

5. Giving Process Its Due [>]

6. Real Integrity and Thoughts about God [>]

7. A Healthy Appetite for Insecurity [>]

8. Cheap Bastards Who Can't Take a Joke [>]

9. Wang Dang Doodle—Good Enough

Is Good Enough [>]

10. Rugged Individualists with a Taste for Porn [>]

PART II: GOOGLE GROWS AND FINDS ITS VOICE

11. Liftoff [>]

12. Fun and Names [>]

13. Not the Usual Yada Yada [>]

14. Googlebombs and Mail Fail [>]

15. Managers in Hot Tubs and in Hot Water [>]

16. Is New York Alive? [>]

PART III: WHERE WE STAND

17. Two Speakers, One Voice [>]

18. Mail Enhancement and Speaking in Tongues [>]

19. The Sell of a New Machine [>]

20. Where We Stand [>]

21. Aloha AOL [>]

22. We Need Another Billion-Dollar Idea [>]

23. Froogle and Friction [>]

24. Don't Let Marketing Drive [>]

25. Mistakes Were Made [>]

PART IV: CAN THIS REALLY BE THE END?

26. S-1 for the Money [>]

Timeline of Google Events [>]

Glossary [>]

Acknowledgments [>]

Introduction


LARRY PAGE IS an intense guy. At least he was in 1999 when I first began working for the company he co-founded with Sergey Brin.

Whenever I found myself in a room with Larry, I felt an urgent need to do more, as though every second in which I wasn't communicating vital information was a waste of his bandwidth.

One day in 2002, I ended up alone with Larry in his office after a long and protracted battle over some policy or other. I had fought and I had lost, and I had come to opine on what I had learned and to extend an olive branch across what had been a turbulent time. Larry, dressed in casual shades of gray, peered intently at his screen. Or rather, at his two oversized adjacent monitors, filled with code and open web browser windows. Sergey, with whom he shared the office, was not on hand. Disassembled in-line skates, a crumpled hockey jersey, and a Japanese geisha doll kept watch over his empty chair.

"Larry," I began, "I know I haven't always agreed with the direction you and Sergey have set for us. But I've been thinking about it and I just wanted to tell you that, in looking back, I realize that more

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