Online Book Reader

Home Category

Mistakes Were Made - Carol Tavris [34]

By Root 1255 0
out the wrinkles of dissonance by enabling the confirmation bias to hum along, selectively causing us to forget discrepant, disconfirming information about beliefs we hold dear. For example, if we were perfectly rational beings, we would try to remember smart, sensible ideas and not bother taxing our minds by remembering foolish ones. But dissonance theory predicts that we will conveniently forget good arguments made by an opponent just as we forget foolish arguments made by our own side. A silly argument in favor of our own position arouses dissonance because it raises doubts about the wisdom of that position or the intelligence of the people who agree with it. Likewise, a sensible argument by an opponent also arouses dissonance because it raises the possibility that the other side, God forbid, may be right or have a point to take seriously. Because a silly argument on our side and a good argument on the other guy’s side both arouse dissonance, the theory predicts that we will either not learn these arguments very well or will forget them quickly. And that is just what Edward Jones and Rika Kohler showed in a classic experiment on attitudes toward desegregation in North Carolina in 1958.3 Each side tended to remember the plausible arguments agreeing with their own position and the implausible arguments agreeing with the opposing position; each side forgot the implausible arguments for their view and the plausible arguments for the opposition.

Of course, our memories can be remarkably detailed and accurate, too. We remember first kisses and favorite teachers. We remember family stories, movies, dates, baseball stats, childhood humiliations and triumphs. We remember the central events of our life stories. But when we do misremember, our mistakes aren’t random. The everyday, dissonance-reducing distortions of memory help us make sense of the world and our place in it, protecting our decisions and beliefs. The distortion is even more powerful when it is motivated by the need to keep our self-concept consistent; by the wish to be right; by the need to preserve self-esteem; by the need to excuse failures or bad decisions; or by the need to find an explanation, preferably one safely in the past, of current problems.4 Confabulation, distortion, and plain forgetting are the foot soldiers of memory, and they are summoned to the front lines when the totalitarian ego wants to protect us from the pain and embarrassment of actions we took that are dissonant with our core self-images: “I did that?” That is why memory researchers love to quote Nietzsche: “‘I have done that,’ says my memory. ‘I cannot have done that,’ says my pride, and remains inexorable. Eventually—memory yields.”

The Biases of Memory


One of us (Carol) had a favorite children’s book, James Thurber’s The Wonderful O, which she remembers her father giving her when she was a child. “A band of pirates takes over an island and forbids the locals to speak any word or use any object containing the letter O,” Carol recalls. “I have a vivid memory of my father reading The Wonderful O and our laughing together at the thought of shy Ophelia Oliver saying her name without its O‘s. I remember trying valiantly, along with the invaded islanders, to guess the fourth O word that must never be lost (after love, hope, and valor), and my father’s teasing guesses: Oregon? Orangutan? Ophthalmologist? And then, not long ago, I found my first edition of The Wonderful O. It had been published in 1957, one year after my father’s death. I stared at that date in disbelief and shock. Obviously, someone else gave me that book, someone else read it to me, someone else laughed with me about Phelia Liver, someone else wanted me to understand that the fourth O was freedom. Someone lost to my recollection.”

This small story illustrates three important things about memory: how disorienting it is to realize that a vivid memory, one full of emotion and detail, is indisputably wrong; that even being absolutely, positively sure a memory is accurate does not mean that it is; and how errors in memory

Return Main Page Previous Page Next Page

®Online Book Reader