Motivating Employees _ Bringing Out the Best in Your People - Barry Silverstein [0]
BRINGING OUT THE BEST IN YOUR PEOPLE
BARRY SILVERSTEIN
Contents
PREFACE
1 UNDERSTANDING MOTIVATION
Motivation on the Job
Motivation Is Management’s Role
2 ESSENTIAL SKILL I: BEING A MOTIVATIONAL MANAGER
Believing in Others
Communication
Motivating Individuals
Motivating Teams
3 ESSENTIAL SKILL II: DEALING WITH DE-MOTIVATION
Hiring to Reduce De-motivation
What’s De-motivating Your Staff?
Difficult Situations
4 ESSENTIAL SKILL III: REWARDING MOTIVATED EMPLOYEES
Recognition versus Rewards
Barriers to Rewards Systems
Setting Up a System
Using Nonmaterial Rewards
Using Material Rewards
5 ESSENTIAL SKILL IV: MOTIVATIONAL LEADERSHIP
Leading During Change
Leading During Good Times
Leading During Difficult Times
Other Challenges
OFF AND RUNNING
RECOMMENDED READING
SEARCHABLE TERMS
ABOUT THE AUTHOR
CREDITS
COPYRIGHT
ABOUT THE PUBLISHER
Preface
How do you motivate people? How do you get them excited about doing a great job? How can you inspire them to work harder? How can you recognize signs of de-motivation? Or, if you move into a new job and inherit a de-motivated staff, what tactics can you use to turn individuals around? How do you fire someone who refuses to cooperate? How do you keep your staff motivated and moving forward if your company is undergoing major change?
In this book, we distill the wisdom of some of the best minds in the field of management to tell you how to do a better job at motivating your people and creating an energized, motivated workplace that supports the goals of your company. The language is simple and the design colorful to make the information easy to grasp.
Quizzes help you assess your knowledge of motivational issues. Case files show how companies have tackled tough motivation problems. Sidebars give you a big-picture look at motivational challenges and highlight innovative, out-of-the-box solutions worth considering. Quotes from business leaders will inspire you as you face your own challenges. Finally, in case you want to dig deeper into the motivational issues, we recommend some of the most important business books available. The authors of these books both influence and reflect today’s thinking about managing people, motivating them, and related issues. Understanding the ideas they cover will inspire you as a manager.
Even if you don’t dip into these volumes, the knowledge you gain from studying the pages of this book will equip you to deal firmly, effectively, and insightfully with the motivation issues you face every day—to help you make a difference to your company and in the lives of the people who support you.
THE EDITORS
Understanding Motivation
* * *
“The only way to get people to like working hard is to motivate them. Every individual in an organization is motivated by something different.”
—Rick Pitino,
NCAA basketball coach
* * *
Most people in business would agree that the best employees are motivated ones. Motivated employees are the individuals who take the initiative, who want to do good work, who move up the ranks, and who are generally the most likely to succeed.
* * *
Self-Assessment Quiz
* * *
ARE YOU A MOTIVATIONAL MANAGER?
Read each of the following statements and indicate whether you agree or disagree. Then check your score at the end.
I think motivating employees should be the responsibility of management.
• Agree • Disagree
I generally can tell when an employee lacks motivation.
• Agree • Disagree
I am honest and open in sharing essential information with employees.
• Agree • Disagree
I may be demanding, but employees know that they can count on me to support them.
• Agree • Disagree
I encourage employees to take ownership of their jobs and feel as if they are part owners of my organization.
• Agree • Disagree
I use positive reinforcement often with employees and present negative feedback in a constructive manner.
• Agree • Disagree
I care about employees as people and want to help them succeed.
• Agree