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Our Last Best Chance_ The Pursuit of Peace in a Time of Peril - King Abdullah II [82]

By Root 1114 0
sloppy way. One of the bureaucrats argued that I was misinformed. When I pulled out the tax records I had taken, he turned white and went very quiet. That visit was made public. For one thing, I had to return the tax records. And I wanted everyone to know that I was pushing hard for reform. Government employees sometimes get complacent if they feel nobody is watching them. My military training had taught me that expecting a lot from people delivers the best results.

Over time, my penchant for secret visits resulted in “Elvis” sightings. For each visit I actually made, there were reports that I had been spotted in another thirty or forty places. We heard of one such sighting at a tomato-packing plant up in the north of Jordan. A long line of farmers were waiting in their trucks for the plant to process their cargo, which might spoil in the sun. One farmer, as he pulled in to the gate, said he thought he had seen the king in disguise, waiting in one of the trucks. Whether he actually thought he had seen me or was just being cunning, no one will ever know, but the effect was the same. Pretty soon the line started moving at top speed.

Across the country civil servants started panicking. If the next person in line could be the king, they figured, they had better treat everyone like royalty. The message to the bureaucrats was: you are there to serve the people, not the other way around. One newspaper ran a cartoon showing me dressed as a road sweeper, a prisoner, a beggar, and so on. The secret visits were popular with many Jordanians, but I knew that I could not end all inefficiencies and make the kind of changes Jordan needed by myself. The private and public sectors would have to begin working together.

On November 26, 1999, we held our first National Economic Forum, a two-day conference at the Mövenpick Hotel, on the shores of the Dead Sea. Newly opened that year, the Mövenpick had a spa with impressive health facilities, but the delegates had little time for relaxing. They were too busy arguing. We’d invited about 160 representatives from the government and every part of Jordan’s private sector: industrial farmers, IT companies, pharmaceutical companies, and many others. What the business community was asking for from the government seemed like common sense, but when the meetings expanded to include civil servants, the two groups started shouting at each other.

Halfway through the first day, it was clear that this approach wasn’t working. So I tried a different approach. I let the delegates know that nobody would be leaving until they came up with some solutions. I would lock the door and throw away the key until they sorted things out. When they realized that I was serious, and that they would be stuck there for the next two days unless they came to terms, the delegates put aside their differences and started coming up with a plan that would benefit all of Jordan. There was no press, so everybody could speak openly.

The ideas ranged from the simple to the ambitious. One of the simplest was to introduce a two-day weekend. At that time, everyone in Jordan worked a six-day week, with Friday as a holiday. But the question being debated was, if we went to a two-day weekend like most of the world, what should the extra day off be? The Islamic holy day is Friday, so a lot of people wanted Thursday and Friday as the weekend. But many of the businessmen worked with companies in the West, so they wanted the weekend to be Friday and Saturday. After a healthy debate, the delegates settled on Friday and Saturday.

We were not the only ones looking to move our economy more into line with international markets. Four years later, in July 2003, Qatar followed suit, shifting to a Friday-Saturday weekend. They were followed by the UAE, including Dubai and Abu Dhabi, Bahrain in 2006, and Kuwait in 2007.

The delegates discussed more ambitious goals, including building on the success of Qualifying Industrial Zones (QIZs). Formed by the U.S. government in 1996, two years after the Jordan-Israel peace treaty was signed, these were manufacturing

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