Social Engineering - Christopher Hadnagy [196]
gestures
reciprocity and
CUPP (Common User Passwords Profiler)
curiosity, rapport and
D
Dalai Lama
DarkMarket, Master Splynter
DarkReading, data breaches
Darwin, Charles, The Expression of the Emotions in Man and Animals
Davis, Harry
de Boulogne, Duchenne, smiling
deception detection
behavior changes
contradictions
hand gestures
hestitation
decision making, commitment and consistency
DeLozier, Judith
Turtles All the Way Down
denials, interrogation and
Department of Defense, interrogation and
DHS (Department of Homeland Security), elicitation
dialects, practicing
Dialects for the Stage (Machlin)
direct approach to interrogation
direct instructions, stories as
disaster victims
disgruntled employees
disgust, microexpressions
diversion
DMV hack (Mitnick)
doctors
documents, shredded
Dog Whisperer
dominant sense, discernment
donation requests
Dradis
dumpster diving pointers
Dunn, Patricia
Dunn and Bradstreet reports
E
economics, scarcity principle and
education, security and
egotistical approach to interrogation
Eidelman, Scott
Ekman, Paul
Emotions Revealed
FACS (Facial Action Coding System)
microexpressions
emotions
training
O’Sullivan, Maureen
Unmasking the Face
Wizards Project
elbow placement
electronic locks
elicitation
alcohol
appealing to ego
assumed knowledge
definition
DHS (Department of Homeland Security)
facial expressions and
false statements, deliberate
goals of
information gathering and
mutual interest
NSA (National Security Agency)
preloading and
questions
assumptive
closed-ended
leading
open-ended
pyramid approach
reasons it works
success
volunteering information
email, confidential data
embedded commands
emotional approach to interrogation
emotional attachments of target
emotions
controlling
gut feelings
influence
interferring
macroexpressions
microexpressions
anger
contempt
disgust
Ekman, Paul
fear
happiness
sadness
surprise
persuasion
target’s behavior and
unversality
Emotions Revealed (Ekman)
empathy
disaster victims
insurance company
rapport and
employees
disgruntled
theft
energy, communication and
engineering, defintion
environment control
European laws, port scanners
exaggeration approach to interrogation
executive recruiters
expectations, law of expectations
expressions, practicing
eyes
cues
interrogation and
F
face-saving approach to interrogation
facial expressions
elicitation and
The Expression of the Emotions in Man and Animals
macroexpressions
microexpressions
deception detection
limitations
mirroring
neurolinguistic hacking
training to see
micromomentary expressions
stoic eyes
FACS (Facial Action Coding System)
FBI, modes of thinking
fear
microexpressions
surprise and
FedEx logo
feedback while listening
feet. See hands/feet
Festinger, Leon, cognitive dissonance
financial incentives
first impressions
flexibility
follow-through, pretexting and
frame of reference
framework
purpose
framing
alignment, types
amplification
brand names
bridging
counterterrorism
extension
labeling
perception and
politics
protest
relationships and
relevance
subliminal
tasks
torture
transformation
TV reality shows
uses
visual
Frenzen, Jonathan
FTC (Federal Trade Commission)
pretexting and
Winston, Joel
fuzzing
G
game houses, consistency and
gestures
anchoring
anxiety
arm/hand placement
cultural differences
large
mirroring
open palm
repetitive
steepled fingers
tapping/drumming fingers
touching self
goals
of audit
influence
persuasion
gold color association
Google Dorks
operands
Google Hacking for Penetration Testers (Long)
Gouldner, Alvin, on reciprocity
governments
GPS location, smart phones, photographs
GPS Tracker
reading data
green color association
Grinder, John
neurolinguistic programming
Turtles All the Way Down
guilt
gut feelings
H
hackers
versus co-workers as security threat
ROI (return on investment) and
hacks
DMV
Overconfident CEO
Social Security Administration
Theme Park Scandal