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Social Engineering - Christopher Hadnagy [199]

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and

goals

liking and

first impressions

physical attractiveness

manipulation

color

conditioning

control over environment

definitions

diversion

doubt

emotional responses

incentives

intimidation

Motrin recall

planogram

powerlessness

product placement

shoppers

social anxiety disorder campaign

suggestibility and

uses

sensory acuity

social proof

Candid Camera

laugh tracks

pain tolerance

sales

similarity

tip jar salting

uncertainty

surroundings

pharmaceutical companies and reciprocation

phishing

email

SET (Social Engineer Toolkit)

phone use

photographs, smart phones, GPS location

physical attractiveness

physical tools

cameras

lock picks

bump keys

Bump Proof BiLock

electronic locks

kits

magnetic locks

padlock shims

shove knives

recording devices

reasons for

picking locks

bump keys

electronic locks

magnetic locks

padlock shims

practice

raking

shove knives

Planet NLP

planogram

planting ideas. See preloading

politicians and recriprocation

politics, framing and

port scans

European laws

Mizrahi, Avi

Moulton, Scott

positive confrontation

positive manipulation

positive reinforcement

powerlessness of target

practice

dialects

expressions

preloading

movies and

steak dinner

presupposition

pretexting

celebrity death

conclusion

definition

description

dialects

examples

Hewlett-Packard

Rifkin, Stanley Mark

expressions

follow-through

FTC and

information gathering and

Internet and

legal issues

life uses

personal interests

phone use

Pitt, Brad

post-disaster scams

principles of

radio hosts and

research and

simplicity

spontenaity

targets, attachments

tech support guy

tools

prevention

audits and

auditor selection

goal setting

included items

personal security awareness culture

scripts

software update maintenance

steps

product placement

profiling software

password profilers

CUPP (Common User Passwords Profiler)

WYD (Who’s Your Daddy)

Progressive Environmentalist Movement

pronoun use

proof of listening

props, pretexting

psychological needs

psychologists

public reports

public servers

Matelgo

purple color association

Q

questions

assumptive

closed-ended

leading

open-ended

pyramid approach

quotes, embedded commands and

R

rakes for lock picking

raking locks

rapport

active listening, reflective responding

bank tellers

building

affect on people

appearance and

body language matching

breathing rate

key phrases

kindness and

liking people

listening

speech pattern matching

vocal tone matching

curiosity and

definition

empathy and

general knowledge

importance

influence and

meeting people’s needs

talking about self

testing

Rasul, Imran

reality TV shows, framing and

reciprocation

ask for what you want

concessions and

cultural differences and

giving away something

Gouldner, Alvin

indebted feelings

influence and

recording devices

cellular card

reasons for

red color association

reflective responding

reinforcement

relationships, framing and

rental car

reports, public reports

research, pretexting and

response time, interrogation and

Rifkin, Stanley Mark

ripped up check in car

ROI (return on investment), hackers and

routers, searching for

rules for communication

Rusch, Jonathan J.

S

sadness

sales, social proof and

salespeople

social engineers mirroring

salting the tip jar

Sargant, William, Battle for the Mind

satiation of reinforcement

scam artists

scarcity principle

economics

intentional short supply

meat salesman

restaurants

social events

urgency

scripts

prevention and mitigation

SE (Social Engineering)

definition

overview

scarcity and

uses

search engines

Google

Shodan

security

hackers versus co-workers

patches for software

personal security awareness culture

seriousness

security through education

self-confidence, situational

senses

modes of thinking

sub-modalities

sensory acuity

sentence structure, NLP and

servers

hosting

public

searching for

SET (Social Engineer Toolkit)

Shannon, Claude

Shannon-Weaver model

basis

problems for

Shodan search

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