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Social Engineering - Christopher Hadnagy [9]

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of persuasion that exist and provides examples to help solidify how you can use these facets in social engineering.

The discussion doesn’t stop there—framing is also a hot topic nowadays. Many different opinions exist on how one can use framing, and this book shows some real-life examples of it. Then dissecting each, I take you through the lessons learned and things you can do to practice reframing yourself as well as use framing in everyday life as a social engineer.

Another overwhelming theme in social engineering is manipulation:

What is its purpose?

What kinds of incentives drive manipulators?

How can a person use it in social engineering?

Chapter 6 presents all a social engineer needs to know on the topic of manipulation, and how to successfully apply such skills.

Chapter 7 covers the tools that can make a social engineering audit more successful. From physical tools such as hidden cameras to software-driven information gathering tools, each section covers tested-and-tried tools for social engineers.

Once you understand the social engineering framework, Chapter 8 discusses some real-life case studies. I have chosen two excellent accounts from world-renowned social engineer Kevin Mitnick. I analyze, dissect, and then propose what you can learn from these examples and identify the methods he used from the social engineering framework. Moreover, I discuss what can be learned from his attack vectors as well as how they can be used today. I discuss some personal accounts and dissect them, as well.

What social engineering guide would be complete without discussing some of the ways you can mitigate these attacks? The appendix provides this information. I answer some common questions on mitigation and give some excellent tips to help secure you and your organization against these malicious attacks.

The preceding overview is just a taste of what is to come. I truly hope you enjoy reading this book as much as I have enjoyed writing it. Social engineering is a passion for me. I do believe there are certain traits, whether learned or inherent, that can make someone a great social engineer. I also subscribe to the belief that with enough time and energy anyone can learn the different aspects of social engineering and then practice these skills to become a proficient social engineer.

The principles in this book are not new; there is no mind-blowing technology that you will see that will change the face of security forever. There are no magic pills. As a matter of fact, the principles have been around for as long as people have. What this book does do is combine all of these skills in one location. It does give you clear direction on how to practice these skills as well as examples of real-life situations where they are used. All of this information can help you gain a true sense of understanding the topics discussed.

The best place to start is with the basics, by answering one fundamental question: “What is social engineering?”

Overview of Social Engineering


What is social engineering?

I once asked this question to a group of security enthusiasts and I was shocked at the answers I received:

“Social engineering is lying to people to get information.”

“Social engineering is being a good actor.”

“Social engineering is knowing how to get stuff for free.”

Wikipedia defines it as “the act of manipulating people into performing actions or divulging confidential information. While similar to a confidence trick or simple fraud, the term typically applies to trickery or deception for the purpose of information gathering, fraud, or computer system access; in most cases the attacker never comes face-to-face with the victim.”

Although it has been given a bad name by the plethora of “free pizza,” “free coffee,” and “how to pick up chicks” sites, aspects of social engineering actually touch many parts of daily life.

Webster’s Dictionary defines social as “of or pertaining to the life, welfare, and relations of human beings in a community.” It also defines engineering as “the art or science of making practical application

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