The Filter Bubble - Eli Pariser [29]
Elsewhere, the items that top most-popular lists get a bit more crass. The site Buzzfeed recently linked to the “headline that has everything” from Britain’s Evening Herald: “Woman in Sumo Wrestler Suit Assaulted Her Ex-girlfriend in Gay Pub After She Waved at a Man Dressed as a Snickers Bar.” The top story in 2005 for the Seattle Times stayed on the most-read list for weeks; it concerned a man who died after having sex with a horse. The Los Angeles Times’s top story in 2007 was an article about the world’s ugliest dog.
Responsiveness to the audience sounds like a good thing—and in a lot of cases, it is. “If we view the role of cultural products as giving us something to talk about,” writes a Wall Street Journal reporter who looked into the most-popular phenomenon, “then the most important thing might be that everyone sees the same thing and not what the thing is.” Traffic chasing takes media making off its Olympian heights, placing journalists and editors on the same plane with everyone else. The Washington Post ombudsman described journalists’ often paternalistic approach to readers: “In a past era, there was little need to share marketing information with the Post’s newsroom. Profits were high. Circulation was robust. Editors decided what they thought readers needed, not necessarily what they wanted.”
The Gawker model is almost the precise opposite. If the Washington Post emulates Dad, these new enterprises are more like fussy, anxious children squalling to be played with and picked up.
When I asked him about the prospects for important but unpopular news, the Media Lab’s Nicholas Negroponte smiled. On one end of the spectrum, he said, is sycophantic personalization—“You’re so great and wonderful, and I’m going to tell you exactly what you want to hear.” On the other end is the parental approach: “I’m going to tell you this whether you want to hear this or not, because you need to know.” Currently, we’re headed in the sycophantic direction. “There will be a long period of adjustment,” says Professor Michael Schudson, “as the separation of church and state is breaking down, so to speak. In moderation, that seems okay, but Gawker’s Big Board is a scary extreme, it’s surrender.”
Of Apple and Afghanistan
Google News pays more attention to political news than many of the creators of the filter bubble. After all, it draws in large part on the decisions of professional editors. But even in Google News, stories about Apple trump stories about the war in Afghanistan.
I enjoy my iPhone and iPad, but it’s hard to argue that these things are of similar importance to developments in Afghanistan. But this Apple-centric ranking is indicative of what the combination of popular lists and the filter bubble will leave out: Things that are important but complicated. “If traffic ends up guiding coverage,” the Washington Post’s ombudsman writes, “will The Post choose not to pursue some important stories because they’re ‘dull’?”
Will an article about, say, child poverty ever seem hugely personally relevant to many of us, beyond the academics studying the field and the people directly affected? Probably not, but it’s still important to know about.
Critics on the left frequently argue that the nation’s top media underreport the war. But for many of us, myself included, reading about Afghanistan is a chore. The story is convoluted, confusing, complex, and depressing.
In the editorial judgment of the Times, however, I need to know about it, and because they persist in putting it on the front page despite what must be abominably low traffic rates, I continue to read about it. (This doesn’t mean the Times is overruling my own inclinations. It’s just supporting one of my inclinations—to be informed about the world—over the more immediate inclination to click on whatever tickles my fancy.) There are places where media that prioritize importance over