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The Filter Bubble - Eli Pariser [61]

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to dislike ads containing messages they disagree with, this creates even less space for persuasion. “If a certain number of anti-Mitt Republicans saw an ad for Mitt Romney and clicked ‘offensive, etc.,’ ” writes Vincent Harris, a Republican political consultant, “they could block ALL of Mitt Romney’s ads from being shown, and kill the entire online advertising campaign regardless of how much money the Romney campaign wanted to spend on Facebook.” Forcing candidates to come up with more palatable ways to make their points might result in more thoughtful ads—but it also might also drive up the cost of these ads, making it too costly for campaigns to ever engage the other side.

The most serious political problem posed by filter bubbles is that they make it increasingly difficult to have a public argument. As the number of different segments and messages increases, it becomes harder and harder for the campaigns to track who’s saying what to whom. TV is a piece of cake to monitor in comparison—you can just record the opposition’s ads in each cable district. But how does a campaign know what its opponent is saying if ads are only targeted to white Jewish men between twenty-eight and thirty-four who have expressed a fondness for U2 on Facebook and who donated to Barack Obama’s campaign?

When a conservative political group called Americans for Job Security ran ads in 2010 falsely accusing Representative Pete Hoekstra of refusing to sign a no-new-taxes pledge, he was able to show TV stations the signed pledge and have the ads pulled off the air. It’s not great to have TV station owners be the sole arbitrators of truth—I’ve spent a fair amount of time arguing with them myself—but it is better to have some bar for truthfulness than none at all. It’s unclear that companies like Google have the resources or the interest to play truthfulness referee on the hundreds of thousands of different ads that will run in election cycles to come.

As personal political targeting increases, not only will it be more difficult for campaigns to respond to and fact-check each other, it’ll be more challenging for journalists as well. We may see an environment where the most important ads aren’t easily accessible to journalists and bloggers—it’s easy enough for campaigns to exclude them from their targeting and difficult for reporters to fabricate the profile of a genuine swing voter. (One simple solution to this problem would simply be to require campaigns to immediately disclose all of their online advertising materials and to whom each ad is targeted. Right now, the former is spotty and the latter is undisclosed.)

It’s not that political TV ads are so great. For the most part, they’re shrill, unpleasant, and unlikable. If we could, most of us would tune them out. But in the broadcast era, they did at least three useful things. They reminded people that there was an election in the first place. They established for everyone what the candidates valued, what their campaigns were about, what their arguments were: the parameters of the debate. And they provided a basis for a common conversation about the political decision we faced—something you could talk about in the line at the supermarket.

For all of their faults, political campaigns are one of the primary places where we debate our ideas about our nation. Does America condone torture? Are we a nation of social Darwinists or of social welfare? Who are our heroes, and who are our villains? In the broadcast era, campaigns have helped to delineate the answers to those questions. But they may not do so for very much longer.

Fragmentation

The aim of modern political marketing, consumer trends expert J. Walker Smith tells Bill Bishop in The Big Sort, is to “drive customer loyalty—and in marketing terms, drive the average transaction size or improve the likelihood that a registered Republican will get out and vote Republican. That’s a business philosophy applied to politics that I think is really dangerous, because it’s not about trying to form a consensus, to get people to think about the greater

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