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DH 2004a) Achieving Timely ‘Simple’ Discharge from Hospital – a Toolkit for the Multi-disciplinary Team. HMSO, London.

DH 2004b) Carers and Disabled Children Act 2000 and Carers (Equal Opportunities) Act 2004. Combined Policy Guidance. HMSO, London.

DH 2005) Choosing a Better Diet: A Food and Health Action Plan. Department of Health, London.

DH 2006a) Modernising Nursing Careers: Setting the Direction. Department of Health, London.

DH 2006b) National Framework for NHS Continuing Healthcare and NHS-funded Nursing Care in England. Consultation Document. HMSO, London.

DH 2007) NHS Continuing Healthcare and NHS-Funded Nursing Care: Public Information Leaflet. Department of Health, London. http://webarchive.nationalarchives.gov.uk/+/www.dh.gov.uk/prod_consum_dh/groups/dh_digitalassets/@dh/@en/documents/digitalasset/dh_079516.pd

DH 2008) End-of-Life Care Strategy. Department of Health, London.

DH 2010) ‘Ready to Go’. Planning the discharge and the transfer of patients from hospital and intermediate care. Department of Health, London.

DWP 2006) What to Do After a Death. Department of Work and Pensions, London.

Dimond, B. 2002) Legal Aspects of Pain Management. Quay Books, Salisbury.

Dimond, B. 2004) Health and safety considerations following the death of a patient. British Journal of Nursing, 13 (11), 675–676.

Docherty, B. 2000) Care of the dying patient. Professional Nurse, 15 (12), 752.

Edwards, M. and Miller, C. 2001) Improving psychosocial assessment in oncology. Professional Nurse, 16 (7), 1223–1226.

Eilers, J., Berger, A.M. and Peterson, M.C. 1988) Development, testing and application of the oral assessment guide. Oncology Nursing Forum, 15 (3), 325–330.

Elfrink, V., Bakken, S., Coenen, A., McNeil, B. and Bickford, C. 2001) Standardized nursing vocabularies: a foundation for quality care. Seminars in Oncology Nursing, 17 (1), 18–23.

Ellershaw, J. and Wilkinson, S. 2003) Care of the Dying: A Pathway to Excellence. Oxford University Press, Oxford.

Fallowfield, L. 2005) Communication with the patient and family, in Oxford Textbook of Palliative Medicine (eds D. Doyle, G. Hanks, N. Cherny and K. Calman). Oxford University Press, Oxford.

Faull, C. and Nyatanga, B 2005) Terminal care and dying, in Handbook of Palliative Care (eds C. Faull, Y. Carter and L. Daniels). Wiley-Blackwell, Oxford.

Field, D., Hockley, J. and Small, N. 1997) Death, Gender and Ethnicity. Routledge, London.

Ford, P. and McCormack, B. 1999) Determining older people’s need for registered nursing in continuing health care: the contribution of the Royal College of Nursing’s Older People’s Assessment Tool. Journal of Clinical Nursing, 8 (6), 731–742.

Ford, P. and Walsh, M. 1994) New Rituals for Old: Nursing Through The Looking Glass. Butterworth-Heinemann, Oxford.

Foust, J.B. 2007) Discharge planning as part of daily nursing practice. Applied Nursing Research, 20 (2), 72–77.

Fraise, A.P. and Bradley, T. (eds) 2009) Ayliffe’s Control of Healthcare-associated Infection: A Practical Handbook, 5th edn. Hodder Arnold, London.

Frank-Stromborg, M. and Olsen, S.J. (eds) 2004) Instruments for Clinical Health-Care Research, 3rd edn. Jones and Bartlett, Sudbury, MA.

Fürst, C.J. 2004) The terminal phase, in Oxford Textbook of Palliative Medicine (eds D. Doyle, G. Hanks, N. Cherny and K. Calman). Oxford University Press, Oxford.

Galanti, G. 2000) An introduction to cultural differences. Western Journal of Medicine, 172 (5), 335–336.

Ganz, P.A., Schag, C.A., Lee, J.J. and Sim, M.S. 1992) The CARES: a generic measure of health-related quality of life for patients with cancer. Quality of Life Research, 1 (1), 19–29.

Garrett, E. and Boyd, J. 2008) Key Findings Report: Adult Inpatient Survey Results 2007. Picker Institute Europe, Oxford. www.nhssurveys.org/survey/613.

Glare, P. and Christakis, N. 2004) Predicting survival in patients with advanced disease, in Oxford Textbook of Palliative Medicine (eds D. Doyle, G. Hanks, N. Cherny and K. Calman). Oxford University Press, Oxford.

Goldstein, N.E., Lampert, R., Bradley, E. et al. 2004) Management of