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The Secret Life of Pronouns_ What Our Words Say About Us - James W. Pennebaker [114]

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they are in, and the nature of their connections to the people around them.

If you have paranoid tendencies, know that it is unlikely that a function-word-based predator drone will ever be developed. The words we use have always reflected who we are, where we are, and what we are doing. The who, where, and what have historically been obvious. Prior to the written word, if I were speaking with you, we would both know that I was talking (who), our location (where), and our current actions (what). Only through the fluke of technological advancements have we had a period where the who, where, and what of communicating became opaque. The delicious irony is that with additional advances in technology, we may eventually be able to determine the who, where, and what of communication at levels comparable to our ancestors more than five thousand years ago.

THIS CHAPTER HAS explored how the words people use in groups can reveal something about the groups themselves. Use of we-words by group members often suggests that the members identify with their group. Over time, as people become more comfortable with their group, everyone tends to use we-words more. When groups succeed or are threatened from the outside, group identity increases, with a corresponding increase in the use of we-words.

We-words reflect group identity but not the degree to which a group works well together. It may be possible to increase a team’s sense of identity, but that doesn’t mean the team will actually perform any better. There may be no I in team but there is no we in team either. Language analyses suggest that for groups to work best, they must think alike and pay close attention to the other team members. In all likelihood, language style matching reflects mutual interest and respect among different people in a group.

The definition of a group has been used rather loosely in this chapter. This is OK: I’m a social psychologist. What is particularly intriguing is that similar processes for the use of we-words and language style matching are apparent among dating couples, working laboratory groups, real-world work groups, online communities, and entire schools, communities, and societies. The unifying theme is that all of these groups use language to communicate. Words are the common currency of interaction whether written or spoken.

Finally, just as words of group members reveal information about group processes, they also tell us something about what groups are doing and where they are. In an odd way, function word usage is highly contagious. Whether in couples, small groups, neighborhoods, or communities, people tend to adopt the language styles of the people around them. Our words, especially our function words, inadvertently reveal what we are doing and where we are. Just as our accents, body language, and clothes reveal our social and psychological selves, so do our words.

If you are a private investigator, put away your spyglass. Instead, boot up your computer and start counting words.

CHAPTER 10

Word Sleuthing

IN STUDYING WORDS, I have frequently been asked to analyze language to answer questions that I would have never considered. Lawyers, historians, music lovers, political consultants, educators, intelligence agents, and others have occasionally contacted me to see if our language approach could give them a different perspective on a problem they have been thinking about.

This chapter brings together some of the more interesting projects my students and I have been playing with over the years. The topics vary quite a bit. Nevertheless, they showcase different ways words can be analyzed to answer novel questions.

USING WORDS TO IDENTIFY AUTHORS

The phone call I received from the senior partner in a law firm caught me off guard. He was curious if I could analyze an e-mail that had been sent to a member of his firm; let’s call her Ms. Livingston. It was quite sensitive, he confided, and it was important that he talk directly with the person who had sent the e-mail. The only problem was that the e-mail had been sent anonymously

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