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About the Author
Dr. Alan Barnard is the CEO of Goldratt Research Labs, a director of Goldratt Group (Africa), Chairman of Realization Africa and acts as project auditor on a number of large TOC projects around the world. One of Alan’s passions in life is to apply the same techniques of identifying and unlocking inherent potential within businesses to individuals (he is the lead facilitators of the annual Odyssey Program) as well as to not-for-profit organizations and governments to help them achieve more with less in less time. Alan is also past chairman of TOCICO (2003–2005), Past President of SAPICS (1998 -2002), Chairman of the TOC Odyssey Institute and has been a serving judge in the National Logistics Achiever awards for Southern Africa for the last 7 years. Alan obtained his BSc Industrial Engineering degree (Cum Laude) in 1991 and completed his MSc and PhD in the management of technology and information at the Da Vinci Institute of Technology in 2009. The title of his PhD thesis was “How to identify and unlock inherent potential within organizations and individuals using the system’s approach of Theory of Constraints”.
Appendix A—Continuous Improvement Opportunity Templates
FIGURE 15-21 Applying the five questions: Managing finance the TOC way.
FIGURE 15-22 Applying the five questions: Managing marketing the TOC way.
FIGURE 15-23 Applying the five questions: Managing sales the TOC way.
FIGURE 15-24 Applying the five questions: Managing people the TOC way.
FIGURE 15-25 Applying the five questions: Business strategy the TOC way.
CHAPTER 16
Holistic TOC Implementation Case Studies
Lessons Learned from the Public and Private Sector
Dr. Alan Barnard and Raimond E. Immelman
Introduction
This chapter provides a historical perspective on the need for a holistic approach to implementing Theory of Constraints