Theory of Constraints Handbook - James Cox Iii [65]
Internal reporting in CCPM is accomplished primarily with buffer reports. For external reporting, either CC metrics or a formal or informal EVS may be used.
Implementing CCPM will require changes in the typical behavior of project team members and in organizational policies and procedures. Certainly, management support is crucial and a pilot program might be advisable. The chapter describes the responsibilities for top management, resource managers, and PMs and reinforces the need for intraorganizational trust. Because there will always be some resistance to any change, a CC implementation empowerment model graphically illustrates the steps in overcoming resistance and dealing with unintended consequences.
References
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About the Authors
Charlene Spoede Budd is a Professor Emeritus from Baylor University, having taught management accounting and project management classes for a number of years. She received her undergraduate degree (accounting major, Summa Cum Laude), and MBA degree from Baylor University (1972 and 1973, respectively), and her PhD from The University of Texas at Austin (1982), where she specialized in the fields of accounting, economics, and finance. She holds the following active professional designations: CPA, CMA, CFM, PMP. In addition, she is certified in all areas of the Theory of Constraints by the Theory of Constraints International