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The Role of Protective Capacity and the Usefulness of Maintaining a Capacity Buffer
Generic Issues in MTA
Implementation Issues
References
Suggested Reading
About the Author
11 Supply Chain Management Amir Schragenheim
Introduction: The Current Practice of Managing Supply Chains
Problems with the Current System
The TOC Way—The Distribution/Replenishment Solution
Some of the Finer Points in Managing the TOC Distribution/Replenishment Solution
Managing Seasonality in the TOC Distribution/Replenishment Model
Implementing the TOC Distribution/Replenishment Model—How Can Software Help and Is It Really Needed?
Testing the Solution on a Smaller Scale
Managing the TOC Buy-in Process
Actual Results of the TOC Distribution/Replenishment Solution
Summary
References
Recommended Reading
About the Author
12 Integrated Supply Chain Chad Smith and Carol Ptak
Introduction
Identifying the Real Problem—Rethinking the Scope of Supply Chain Management
A Brief History of MRP
Can MRP Meet Today’s Challenge?
The MRP Conflict Today
The MRP Compromises
Actively Synchronized Replenishment—the Way Out of MRP Compromises
Case Studies
Summary
References
About the Authors
Section IV Performance Measures
13 Traditional Measures in Finance and Accounting, Problems, Literature Review, and TOC Measures Charlene Spoede Budd
Introduction
Traditional Cost Accounting and Business Environment
Accounting’s Response to a 20th Century Changing Environment
TOC Approach to Planning, Control, and Sensitivity Analysis
Possible Explanations for the Lack of TOC Literature in Accounting and Finance
Future TOC Accounting/Finance Research Needs
Summary and Introduction of Remaining Chapters in This Section
References
About the Author
14 Resolving Measurement/Performance Dilemmas Debra Smith and Jeff Herman
Introduction
Global Metrics
Local Metrics
Feedback and Accountability Systems
A Case Study
Summary
References
About the Authors
15 Continuous Improvement and Auditing Dr. Alan Barnard
Introduction
Why Change?
What to Change?
To What to Change?
How to Cause the Change?
Summary of Continuous Improvement and Auditing the TOC Way
References
About the Author
Appendix A—Continuous Improvement Opportunity Templates
16 Holistic TOC Implementation Case Studies Dr. Alan Barnard and Raimond E. Immelman
Introduction
Holistic Implementation of TOC in the Public Sector
Holistic TOC Implementation in the Private Sector
Recommendations and Summary
References
About the Authors
Section V Strategy, Marketing, and Sales
17 Traditional Strategy Models and Theory of Constraints Marjorie J. Cooper
Introduction
Theories of Business Strategy
Marketing and Strategy
Sales and Strategy
Challenges for Strategy and Execution
TOC Contributions
Future Research Opportunities
References
About the Author
18 Theory of Constraints Strategy Gerald Kendall
Introduction—What Differentiates a TOC Strategy?
Chapter Overview
Definitions and Foundations of TOC Strategy
Overview of TOC Strategy Applications in Manufacturing, Projects, and Consumer Goods Distribution/Retail Organizations
Four Generic Prerequisites/“Injections” for a Lasting Competitive Edge
Desirable Effects of a Good Strategy
Two Forms of Strategy and Tactics—TP and S&T Trees
Integrating Other Methodologies Such as Lean and Six Sigma
Dealing with Human Behavior in a Strategy
Summary
References
About the Author
19 Strategy H. William Dettmer
The Popular Conception of Strategy
The System Concept
A Vertical Hierarchy
A Common Denominator
A Whole-System View
The OODA Loop
Strategy as a Journey
Orientation and Observation
Decision and Action
“Pro-Acting” Rather