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Twitter for Dummies - Laura Fitton [8]

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’s beginnings, like so many other digital innovations, were humble. Twitter was built in 2006 by three technology entrepreneurs — Evan Williams, Biz Stone, and Jack Dorsey. All three were then employed by a San Francisco–based Web company called Odeo, which specialized in publishing software for podcasting (audio broadcasting over the Web). Dorsey was the one who came up with the original concept, and the three subsequently built it as an internal tool for Odeo employees. At first, they had no idea that it would catch on the way it did.

A management shakeup led to Twitter and Odeo’s reincorporation under a new company, Obvious Corp., and shortly thereafter, Twitter was released to the public. Already a favorite among Silicon Valley’s geek elite, Twitter had its real coming-out party at the South by Southwest Interactive Festival (SXSWi) — an annual confab of tech and media innovators in Austin, Texas — in March 2007 when it was about a year old. Not only did it win the conference’s Web Award honor, but its rapid-fire messages became the de facto coordinating and communicating tool for thousands of SXSWi attendees and the company became the digital world’s new darling.

Shortly after SXSWi 2007, Twitter was spun off once again, becoming its own company separate from Obvious Corp. — Twitter, Inc.

Now, millions of people use Twitter to keep in touch with family and friends, to launch and expand careers, to connect businesses and reach customers, to build a brand, to report the news, and a whole lot more. No two people or businesses use Twitter in exactly the same way, and that fact is part of the secret to Twitter’s success. You might argue there isn’t really a wrong way to use Twitter, (as long as you mind the terms of service and don’t try to actively do harm) so you get to completely tool it to your own needs.

Twitter is a great way for you or your company to connect with large numbers of people quickly and personally, just like you were having a conversation. In tech-speak, Twitter is a microblogging or microsharing tool; however, you can more easily think of Twitter as a giant cocktail party with dozens of conversations you can join (or start) at any moment. Or, if you prefer a work metaphor, Twitter is like the office water cooler where any number of informal (or formal) conversations can take place.

If you’re familiar with blogs, instant messaging, and Web-based journals, you can start to understand what makes Twitter so unique. The Web offers a lot of information. Twitter can turn those long articles, lengthy conversations, and far-reaching connections into easily digestible facts, thoughts, questions, ideas, concepts, and sound bites. In other words, when you have only 140 characters, you have to be succinct.


How Individuals Use Twitter

Tomorrow I begin the archeological dig that is my desk. I will Twitter each item as I process it.

— Author and comedian John Hodgman via Twitter, December 4, 2008 (http://twitter.com/hodgman/status/1039327071)

Looking at Twitter for the first time, you might be compelled to ask, “But why are all these people, many of whom seem like just random strangers, talking?” At first glance, Twitter seems flooded with disjointed conversations, interactions, and information. You can find news headlines, political debates, observations on the weather, and requests for advice. The idea of Twitter can be a bit confusing for new twitterers (people who use Twitter).

People have many reasons for using Twitter:

To connect: Most people start using Twitter to forge connections and be a part of a community. Others just want to be heard. Twitter lets millions of people around the world hear what you have to say; then it lets you connect with the ones who want to hear from or talk to you about your passions, interests, and ideas.

For more on the social side of Twitter, check out Chapter 12.

To record: Some people tweet as a way to take notes on life. They use Twitter at conferences, events, or just walking around and may even jog their own memories later about something that happened

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