unSpun_ Finding Facts in a World of Disinformation - Brooks Jackson [3]
That’s where a century of progress in product promotion has gotten us: from baseless claims for snake oil to baseless claims for emu oil. The products change, but the techniques of deception (small “d”) are as underhanded now as they were in the days of Clark Stanley. Meanwhile the price has gone up. “Deception” emuo-il wrinkle cream, at $40 for three quarters of an ounce, costs four times more than a bottle of its snake-oil forebear, even after adjusting for a century of inflation.
Bunk is fairly typical of beauty products. “All the cosmetics companies use basically the same chemicals,” a former cosmetics chemist, Heinz J. Eiermann, told The Washington Post way back in 1982. “It is all the same quality stuff.” Eiermann was then head of the Food and Drug Administration’s division of cosmetics technology. His conclusion: “Much of what you pay for is make-believe.”
Cosmetics advertising is just one example of the rampant deception that surrounds us. Spin pervades both commerce and politics, and most of it is not so funny. As we’ll soon see, any number of products with household names are marketed with false or deceptive advertising. Whole companies have been built on such deception. Elections have been decided by voters who believed false ideas fed to them by manipulative television ads and expressed in “talking points,” and if you voted for a presidential candidate in 2004 the odds are you were one of them. The U.S.-led invasion of Iraq wasn’t the first American war fought with the passionate support of a public that believed claims about the enemy that turned out to be false.
We’ve found that whether the spin is political, commercial, or ideological, and whether the stakes are trivial (as with $40 wrinkle remedies) or, quite literally, life and death, the ways by which we are deceived are consistent and not so hard to recognize. The first step in confronting spin is to open our eyes to how often we encounter it. It’s so common, so all-pervading, that we can’t avoid it.
Prescription-Strength Malarkey
Some examples from commercial advertising:
• Bayer HealthCare once advertised Aleve pain medication as “Prescription Strength Relief Without a Prescription.” It wasn’t. The maximum recommended dose of Aleve is less than half the usually prescribed dose of Anaprox, a prescription counterpart.
• Munchkin, Inc., said of one of its products: “Baby bottles like Tri-Flow have been clinically shown to reduce colic.” But look behind the “clinically proven” claim and you find the test was of a competitor’s similar bottle, not Munchkin’s.
• NetZero claimed its dial-up Internet service allows users to “surf at broadband-like speeds.” It doesn’t. Cable modems are several times faster.
• Tropicana claimed in TV ads that drinking two to three glasses a day of its “Healthy Heart” orange juice could reduce the risk of heart disease and stroke. The Federal Trade Commission said those claims weren’t supported by scientific evidence, and prohibited the company from repeating the claims in future ads.
Political Snake Oil
Deceptive product promotion is a minor problem compared with political spin. Compare claims for snake oil and emu oil with those routinely made about crude oil—petroleum. In the 2004 presidential campaign, both John Kerry and President George W. Bush spoke to voters of making America “energy independent.