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What the Dog Saw [14]

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chickens, two dozen or so Rock Cornish game hens, and on and on, supplementing them with garnishes, trout, and some sausage bought that morning at three Philadelphia-area supermarkets. QVC’s target was thirty-seven thousand machines, meaning that it hoped to gross about $4.5 million during the twenty-four hours — a huge day, even by the network’s standards. Ron seemed tense. He barked at the team of QVC producers and cameramen bustling around the room. He fussed over the hero plates — the ready-made dinners that he would use to showcase meat taken straight from the oven. “Guys, this is impossible,” he said, peering at a tray of mashed potatoes and gravy. “The level of gravy must be higher.” He was limping a little. “You know, there’s a lot of pressure on you,” he said wearily. “ ‘How did Ron do? Is he still the best?’ ”

With just a few minutes to go, Ron ducked into the greenroom next to the studio to put GLH in his hair: a few aerosol bursts, followed by vigorous brushing. “Where is God right now?” his co-host, Rick Domeier, yelled out, looking around theatrically for his guest star. “Is God backstage?” Ron then appeared, resplendent in a chef’s coat, and the cameras began to roll. He sliced open a leg of lamb. He played with the dial of the new digital Showtime. He admired the crispy, succulent skin of the duck. He discussed the virtues of the new food-warming feature — where the machine would rotate at low heat for up to four hours after the meat was cooked in order to keep the juices moving — and, all the while, bantered so convincingly with viewers calling in on the testimonial line that it was as if he were back mesmerizing the secretaries in the Woolworth’s at State and Washington.

In the greenroom, there were two computer monitors. The first displayed a line graph charting the number of calls that came in at any given second. The second was an electronic ledger showing the total sales up to that point. As Ron took flight, one by one, people left the studio to gather around the computers. Shannon Popeil came first. It was 12:40 a.m. In the studio, Ron was slicing onions with one of his father’s Dial-O-Matics. She looked at the second monitor and gave a little gasp. Forty minutes in, and Ron had already passed $700,000. A QVC manager walked in. It was 12:48 a.m., and Ron was roaring on: $837,650. “It can’t be!” he cried out. “That’s unbelievable!” Two QVC producers came over. One of them pointed at the first monitor, which was graphing the call volume. “Jump,” he called out. “Jump!” There were only a few minutes left. Ron was extolling the virtues of the oven one final time, and, sure enough, the line began to take a sharp turn upward, as all over America viewers took out their wallets. The numbers on the second screen began to change in a blur of recalculation — rising in increments of $129.72 plus shipping and taxes. “You know, we’re going to hit a million dollars, just on the first hour,” one of the QVC guys said, and there was awe in his voice. It was one thing to talk about how Ron was the best there ever was, after all, but quite another to see proof of it, before your very eyes. At that moment, on the other side of the room, the door opened, and a man appeared, stooped and drawn but with a smile on his face. It was Ron Popeil, who invented a better rotisserie in his kitchen and went out and pitched it himself. There was a hush, and then the whole room stood up and cheered.*


October 30, 2000

The Ketchup Conundrum

MUSTARD NOW COMES IN DOZENS OF VARIETIES. WHY HAS KETCHUP STAYED THE SAME?

1.

Many years ago, one mustard dominated the supermarket shelves: French’s. It came in a plastic bottle. People used it on hot dogs and bologna. It was a yellow mustard, made from ground white mustard seed with turmeric and vinegar, which gave it a mild, slightly metallic taste. If you looked hard in the grocery store, you might find something in the specialty-foods section called Grey Poupon, which was Dijon mustard, made from the more pungent brown mustard seed. In the early seventies, Grey Poupon was no more than

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