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Blink_ The Power of Thinking Without Thinking - Malcolm Gladwell [103]

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for Cardiac Catheterization,” New England Journal of Medicine 340, no. 8 (1999): 618–626.

Oskamp’s famous study is described in Stuart Oskamp, “Over-confidence in Case Study Judgments,” Journal of Consulting Psychology 29, no. 3 (1965): 261–265.


CHAPTER FIVE. KENNA’S DILEMMA: THE RIGHT — AND WRONG — WAY TO ASK PEOPLE WHAT THEY WANT

A lot has been written about the changing music industry. This article was helpful: Laura M. Holson, “With By-the-Numbers Radio, Requests Are a Dying Breed,” New York Times, July 11, 2002.

Dick Morris’s memoir is Behind the Oval Office: Getting Re elected Against All Odds (Los Angeles: Renaissance Books, 1999).

For the best telling of the Coke story, see Thomas Oliver, The Real Coke, the Real Story (New York: Random House, 1986).

For more on Cheskin, see Thomas Hine, The Total Package: The Secret History and Hidden Meanings of Boxes, Bottles, Cans, and Other Persuasive Containers (New York: Little, Brown, 1995); and Louis Cheskin and L. B. Ward, “Indirect Approach to Market Reactions,” Harvard Business Review (September 1948).

Sally Bedell [Smith]’s biography of Silverman is Up the Tube: Prime-Time TV in the Silverman Years (New York: Viking, 1981).

Civille and Heylmun’s ways of tasting are further explained in Gail Vance Civille and Brenda G. Lyon, Aroma and Flavor Lexicon for Sensory Evaluation (West Conshohocken, Pa.: American Society for Testing and Materials, 1996); and Morten Meilgaard, Gail Vance Civille, and B. Thomas Carr, Sensory Evaluation Techniques, 3rd ed. (Boca Raton, Fla.: CRC Press, 1999).

For more on jam tasting, see Timothy Wilson and Jonathan Schooler, “Thinking Too Much: Introspection Can Reduce the Quality of Preferences and Decisions,” Journal of Personality and Social Psychology 60, no. 2 (1991): 181–192; and “Strawberry Jams and Preserves,” Consumer Reports, August 1985, 487–489.


CHAPTER SIX. SEVEN SECONDS IN THE BRONX: THE DELICATE ART OF MIND READING

For more on the mind readers, see Paul Ekman, Telling Lies: Clues to Deceit in the Marketplace, Politics, and Marriage (New York: Norton, 1995); Fritz Strack, “Inhibiting and Facilitating Conditions of the Human Smile: A Nonobtrusive Test of the Facial Feedback Hypothesis,” Journal of Personality and Social Psychology 54, no. 5 (1988): 768–777; and Paul Ekman and Wallace V. Friesen, Facial Action Coding System, parts 1 and 2 (San Francisco: Human Interaction Laboratory, Dept. of Psychiatry, University of California, 1978).

Klin has written a number of accounts of his research using Who’s Afraid of Virginia Woolf? The most comprehensive is probably Ami Klin, Warren Jones, Robert Schultz, Fred Volkmar, and Donald Cohen, “Defining and Quantifying the Social Phenotype in Autism,” American Journal of Psychiatry 159 (2002): 895–908.

On mind reading, see also Robert T. Schultz et al., “Abnormal Ventral Temporal Cortical Activity During Face Discrimination Among Individuals with Autism and Asperger’s Syndrome,” Archives of General Psychiatry 57 (April 2000).

Dave Grossman’s wonderful video series is called The Bulletproof Mind: Prevailing in Violent Encounters… and After.

The stories of police officers firing their guns are taken from David Klinger’s extraordinary book Into the Kill Zone: A Cop’s Eye View of Deadly Force (San Francisco: Jossey-Bass, 2004).

A number of studies have explored racial bias and guns, including the following: B. Keith Payne, Alan J. Lambert, and Larry L. Jacoby, “Best-Laid Plans: Effects of Goals on Accessibility Bias and Cognitive Control in Race-Based Misperceptions of Weapons,” Journal of Experimental Social Psychology 38 (2002): 384–396; Alan J. Lambert, B. Keith Payne, Larry L. Jacoby, Lara M. Shaffer, et al., “Stereotypes as Dominant Responses: On the ‘Social Facilitation’ of Prejudice in Anticipated Public Contexts,” Journal of Personality and Social Psychology 84, no. 2 (2003): 277–295; Keith Payne, “Prejudice and Perception: The Role of Automatic and Controlled Processes in Misperceiving a Weapon,” Journal of Personality and Social Psychology 81, no. 2 (2001): 181–192; Anthony

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