Games People Play_ The Psychology of Human Relationships - Eric Berne [10]
Two variables are used in evaluating procedures. A procedure is said to be efficient when the agent makes the best possible use of the data and experience available to him, regardless of any deficiencies that may exist in his knowledge. If the Parent or the Child interferes with the Adult’s data processing, the procedure becomes contaminated and will be less efficient. The effectiveness of a procedure is judged by the actual results. Thus efficiency is a psychological criterion and effectiveness is a material one. A native assistant medical officer on a tropical island became very adept at removing cataracts. He used what knowledge he had with a very high degree of efficiency, but since he knew less than the European medical officer, he was not quite as effective. The European began to drink heavily so that his efficiency dropped, but at first his effectiveness was not diminished. But when his hands became tremulous as the years went by, his assistant began to surpass him not only in efficiency, but also in effectiveness. It can be seen from this example that both of these variables are best evaluated by an expert in the procedures involved – efficiency by personal acquaintance with the agent, and effectiveness by surveying the actual results.
From the present viewpoint, a ritual is a stereotyped series of simple complementary transactions programmed by external social forces. An informal ritual, such as social leave-taking, may be subject to considerable local variations in details, although the basic form remains the same. A formal ritual, such as a Roman Catholic Mass, offers much less option. The form of a ritual is Parentally determined by tradition, but more recent ‘parental’ influences may have similar but less stable effects in trivial instances. Some formal rituals of special historical or anthropological interest have two phases: (1) a phase in which transactions are carried on under rigid Parental strictures (2) a phase of Parental licence, in which the Child is allowed more or less complete transactional freedom, resulting in an orgy.
Many formal rituals started off as heavily contaminated though fairly efficient procedures, but as time passed and circumstances changed, they lost all procedural validity while still retaining their usefulness as acts of faith. Transactionally they represent guilt-relieving or reward-seeking compliances with traditional Parental demands. They offer a safe, reassuring (apotropaic), and often enjoyable method of structuring time.
Of more significance as an introduction to game analysis are informal rituals, and among the most instructive are the American greeting rituals.
1A: ‘Hi!’ (Hello, good morning.)
1B: ‘Hi!’ (Hello, good morning.)
2A: ‘Warm enough forya?’ (How are you?)
2B: ‘Sure is. Looks like rain, though.’ (Fine. How are you?)
3A: ‘Well, take cara yourself.’ (Okay.)
3B: ‘I’ll be seeing you.’
4A: ‘So long.’
4B: ‘So long.’
It is apparent that this exchange