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Power_ Why Some People Have Itand Others Don't - Jeffrey Pfeffer [104]

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SAP: Having Impact, Case no. OB-73, February 2009.

All of these people, with the exception of Jeffrey Sonnenfeld, as well as some others mentioned in the book, including Rudy Crew and Jack Valenti, have spoken in my class, in some instances multiple times. Edited versions of their presentations are available as video cases through the Stanford Graduate School of Business or through Harvard Business School Case Services. Search on their names in the section of the websites under “Cases.” Seeing them in person provides great additional insight and learning.


Other Reading

You can learn a lot—and also have a great experience—reading wonderful biographies. Some of my personal favorites are:

Robert A. Caro, The Power Broker: Robert Moses and the Fall of New York (New York: Vintage Books, 1975) (winner of the Pulitzer Prize).

Robert A. Caro, The Years of Lyndon Johnson: The Path to Power (New York: Knopf, 1982).

Robert A. Caro, Master of the Senate (New York: Knopf, 2002).

Seymour M. Hersh, The Price of Power: Kissinger in the Nixon White House (New York: Summit Books, 1984).

James Richardson, Willie Brown: A Biography (Berkeley: University of California Press, 1996).

Other books with interesting insights about power dynamics and influence strategies include:

Robert B. Cialdini, Influence: The Psychology of Persuasion (Boston: Allyn and Bacon, 2001).

David Halberstam, The Reckoning (New York: William Morrow, 1986).

Max Atkinson, Our Masters’ Voices: The Language and Body-Language of Politics (New York: Routledge, 1984).

SEARCHABLE TERMS


The pagination of this electronic edition does not match the edition from which it was created. To locate a specific passage, please use the search feature of your e-book reader.

above-average effect, 31

Abraham, Katherine, 23

Abramson, Jill, 89

acting and speaking with power, 130–46

acting with power, 130–39

Anderson and Berdahl’s experiments, 230–31

Andy Grove and, 130–31

anger displayed vs. sadness or remorse, 128, 133–36

Donald Kennedy, as the reverse, 127–28

“inhibitive nonverbal behaviors” vs., 230–31

job seeking and, 128–29

Oliver North, 125–26, 128

Rahm Emanuel and, 54, 133

role playing, 128–30

speaking powerfully, 139–46

three principles, 131

affiliation or similarity, 82, 121, 138, 153

first impressions and, 153

persuasive language using, 143

AIG, 197

Allen, Woody, 227

ALZA pharmaceuticals, 46–47

Amabile, Teresa, 87

Ambady, Nalini, 150

ambition, 35, 43–44, 46

as “dark thread,” 191

in women, 135

American Greetings, 208

American Red Cross, 199, 202–3

Anderson, Cameron, 230–31

anger

acting and speaking with power and, 54, 128, 133–36

Bill Clinton and, 134

conflict and, 169

contagion of, 45

displaying vs. sadness or remorse, 128

Ed Muskie and, 135

Gen. George Patton and, 135

Oliver North and, 128

perception of people expressing, 133, 134–35

Rahm Emanuel and, 54, 133

using memory to access, 137–38

women and, 135–36

Apotheker, Leo, 62, 63, 70

Apple Computer, 20, 72, 106, 108–9

“1984” commercial, 143

iPhone, 67

“approach” behavior, 199

arrogance, 56, 76, 84, 137, 160, 161, 210

Arthur Andersen (accounting firm), 127

asking, effectiveness of, 75–82

connections, sharing of, and compliance, 82

discomfort at asking, 78–80

enhancing people’s self-esteem and, 81

flattery and, 80–82

Flynn and Lake research on compliance, 79–80, 117

Keith Ferrazzi and, 75–76

likability and reluctance to ask, 86

mentoring and, 78, 79

Reginald Lewis and, 76–77

underestimating positive response, 78–79

Atkinson, Max, 143

five linguistic techniques, 143–45

attention decrement, 151

attitudes follow behavior

confidence and, 131

likability and, 89–90

attributes of power, 36–57

ambition, 43–44

capacity to tolerate conflict, 53–54

confidence, 49–51

empathy with others, 51–53

energy, 44–46

focus, 46–48

intelligence, 55–57

objective self-assessment about your attributes, 39–42

obstacles to obtaining, 36–37

personal

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