What Would Google Do_ - Jeff Jarvis [92]
Toyota’s Scion took a small step toward personalization when it enabled drivers to design crests for their cars. Now go the next step and imagine I could take an unpainted car to any of those BMW designers on Facebook or my student the graffiti artist and have my car painted so that it looks like no other. It’ll cost me. But I’ll bond with that car and love it because it’s an expression of me.
That unpainted car would be the beginning of an auto company thinking open-source. What if the company also produced a car onto which I could graft someone else’s dashboard or seats or grill or engine? Earlier, I talked about Google replacing its fleet of company cars with Toyota Prius hybrids that were modified so their extra batteries could be recharged with solar power. That is the Googlemobile. Google treated the Prius as a platform. Toyota should be delighted. It should build in opportunities to modify its car in countless ways. I can hear the objections: It could complicate production, raise costs, and confuse brands. Maybe. But it could give me the car I want. The car company of the future should be a platform for more car companies that make the automobiles drivers want, not the ones they settle for.
There are projects aimed at building the open-source car, among them Oscar from Germany, the c,mm,n (or common) hydrogen car from universities in the Netherlands, and the Society for Sustainable Mobility car (being built with 150 part-time engineers, according to Fast Company). The Aptera from Bill Gross’ IdeaLab (more from him later, in the chapter, “Google Capital”) is a beautiful, three-wheeled hybrid or electric vehicle set to launch in California. Tesla Motors is building a six-figure-plus all-electric sports car with funding from one of PayPal’s founders. They are all cool and I wish them luck. But it’s damned difficult to get a car company operating at scale—ask John DeLorean.
That is why I think a car company that already operates at scale should think open-source and welcome these nascent efforts to build atop them. Imagine seeing a million Priuses, Saturns, Fords, or Apteras on the road and wondering what’s inside each, what makes it run, who painted it, where you can get that great grill. Imagine being given the power to customize your car from the ground up. Cars would be exciting again. Give me control of my car and I will own that brand, make that brand, love that brand, and sell that brand because it is mine, not yours. That will be the key to marketing Googlemobiles: passion, individuality, creation, choice, excitement, newness. Drivers will start Facebook groups, blogs,