Design of Everyday Things [134]
Koenig, W.
Kontis, T. C.
Kurktchi, D.
Landauer, T. K.
Lane, E. W.
Laurel, B.
Learning: accuracy of; of arbitrary codes; assimilation of everyday objects and; of digital watch; of poetry; rote; simplification through mental models; telephone systems
Levy, S.
Lewis, C.
Lichtenstein, S.
Lockins
Lockouts
Loewy, R.
Long-term memory
Lord, A. B.
Loudspeakers, natural mappings and
Lunenfeld, H.
Lynch, K.
MacLean, J.
Malone, T. W.
Manuals, role of
Mapping(s): arbitrary; buses and; cars and; computers and; definition of faucets and; intentions of actions and; natural; principle of; relation of to visibility; seven stages of action and; telephones and; unnatural, design and; user-centered design and; visibility and
Mares, G. C.
Materials, psychology of
Math anxiety
Mayall, W. H.
McClelland, J. L.
McCloskey, M.
McGurrin, F.
Meisler, S.
Memory: for arbitrary things; associative nature of; capacity; computer; conspiracy against; critical, decisions based upon; through explanation; faulty nature of; frame theory of; improvement; as knowledge in the head; as knowledge in the worldload, reduction of; long-term; as maintenance of experiences; for meaningful relationships; multiple exposure theory of; overgeneralization and; overloading of; propositional encoding theory of; retrieval; schema theory of; semantic networks theory of; short-term; thought and
Mental model: definition of; design model as; to explain the observable; power ofsystem image; taught helplessness and; user’s model as
Miller, D. T.
Miller, G. A.
Miller, J.
Miller, J. G.
Miyata, Y.
Mnemonics
Modularization
Moran, T.
Morris, N. M.
Motorcycle(s): Lego; memory for meaningful relationships and
Multiple exposure theory
Mycielska, K.
Naive psychology; naive physics and
Narrow structures
National Transportation Safety Board
Nelson, T.
Newell, A.
Newton, I.
Nickerson, R. S.
Norm theory
Norman, D. A.
Odyssey (Homer)
Off the leash (cartoon)
Olsen, K.
Oral tradition, rhyming constraints and
Outline processors
Oven(s)mental model ofmicrowave
Panati, C.
Papanek, V.
Paradox, of technology
Parallel distributed processing
Park, W. B.
Parker, S.
Patterson, R.
Perception: direct; principles of; of the world
Perrow, C.
Petroski, H.
Pew, R. W.
Physics, naive
Poetry, rhyming constraints and
Postal codes, memory overload and
Pribram, K.
Prizes
Projector(s): gulf of execution and; Leitz; seven stages of action and; user problems in threading; visibility and
Propositional encoding
Radio(s): clock, “human engineered” to simplify operation; complexity curve of in history of; design of; gulf of evaluation and; switches for
Raij, D.
Reason, J. T.
Refrigerator(s): conceptual models of; gulf of evaluation and
Rehearsal, definition of
Reminding
Repetition
Response compatibility
Rhyming, constraints of
Richards, J. T.
Roitsch, P. A.
Rosenberg, D.
Rouse, W. B.
Rubin, D. C.
Rucker, E.
Rumelhart, D. E.
Rybczynski, W.
Safety systems, design problems of
Sanders, A. F.
Schank, R. C.
Schema theory
Schoonard, J.
Scissors
Seatbelts
Seligman, M. E. P.: learned helplessness
Semantic networks
Seven stages of actionas design aid
Sewing machines: gulf of evaluation and; mental model of
Shallow structures
Shneiderman, B.
Sholes, C. L.
Short-termmemory: consciousprocessing and; limitations of
Sidetone, definition of
Silverstein, M.
Simon, H. A.
Sink, eleven basic parts of
Sloan, S.
Slovic, P.
Smith, D. C.
Soloway, R. M.
Sommer, R.
Sound; warning
Standardization
Stevens, A.
Stove(s): arbitrary arrangement of controls on; burners; designer’s clients may not be users; gulf of evaluation