Design of Everyday Things - Norman, Don [132]
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INDEX
Abelson, R.
Accidents; airline explaining away error and; false assessment of blame and
Action(s): automatic; complexity of; cycle; data-driven; evaluation of; everyday; execution of; goals and; intentions and; mappings; opportunistic; perceived; reversibility of; seven stages of; standardization of; visibility and
Adams, M. J.
Aesthetics
Affordances:
Alexander, C.
Alexander, G. J.
Approximate model of action
Arbitrary associations
Aristotle
Attention, selective
Attribution, psychology of
Audio mixing control; see also Sound
Automation:
Automobile, see Car
Babcock, G. L.
Baeker, R.
Bannon, L. J.
Beeching, W. A.
Bicycle, Carelman’s tandem for fiancés
Biederman, I.
Blake, P.
Blame:assignment of; false, of self; gulf of evaluation and; learned helplessness and; psychology of; of the wrong cause
Bobrow, D. G.
Boies, S. J.
Bragonier, R., Jr.
Braudel, F.
Brown, J. S.
Bulkeley, D.
Buses: natural mappings and; information
Bush, V.
Buxton, W.
Cabinets
Calculators; as computers; display screen and
Calendars
Caplan, R.
Car: conceptual model of, good forcing functions and keys, physical constraints and; mapping relationships; seat adjustment control; standardization of
Card, S.
Carelman, J.
Causality: psychology of; relationship of between thing being blamed and result
Ceruzzi, P.
Chase, W.
Chernobyl
Clephane, J. O.
Clocks: backward; as reminders; standardization of
Colum, P.
Command language
Compact disk (CD) players
Complexity: of actions; of correct modelling as perceived by manufacturer; deep subtle; of design; false causality and; inherent, of task; overcoming through organization; of radio; of telephone; U-shaped curve in de velopment of a technology; of
watches
Computer(s): accounts, secret passwords for; as chameleon; command language; design philosophy and; direct manipulation mode; error prevention and; explorable systems; foibles of; of the future; gulf of evaluation and; gulf of execution and; keyboard; laser disk; natural mappings and; as reminders; spreadsheet programs; text editors; third-person interaction and; word processors
Conceptual model; for calendar; for cardefinition of; design model as; faulty; good; for refrigerator; seven stages of action and; for telephone
Connectionism
Conscious: behavior; processing, short-term memory and
Conspiracy: against memoryof silence, self-blame and
Constraints; computers and; cultural; determination of course of action and; everyday, classification of; forcing functions;