Design of Everyday Things - Norman, Don
Table of Contents
Title Page
PREFACE TO THE 2002 EDITION
PREFACE
CHAPTER ONE - THE PSYCHOPATHOLOGY OF EVERYDAY THINGS
You Would Need an Engineering Degree to Figure This Out
The Frustrations of Everyday Life
The Psychology of Everyday Things
Principles of Design for Understandability and Usability
Pity the Poor Designer
The Paradox of Technology
CHAPTER TWO - THE PSYCHOLOGY OF EVERYDAY ACTIONS
Falsely Blaming Yourself
Misconceptions of Everyday Life
Blaming the Wrong Cause
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