Design of Everyday Things - Norman, Don [134]
Mares, G. C.
Materials, psychology of
Math anxiety
Mayall, W. H.
McClelland, J. L.
McCloskey, M.
McGurrin, F.
Meisler, S.
Memory: for arbitrary things; associative nature of; capacity; computer; conspiracy against; critical, decisions based upon; through explanation; faulty nature of; frame theory of; improvement; as knowledge in the head; as knowledge in the worldload, reduction of; long-term; as maintenance of experiences; for meaningful relationships; multiple exposure theory of; overgeneralization and; overloading of; propositional encoding theory of; retrieval; schema theory of; semantic networks theory of; short-term; thought and
Mental model: definition of; design model as; to explain the observable; power ofsystem image; taught helplessness and; user’s model as
Miller, D. T.
Miller, G. A.
Miller, J.
Miller, J. G.
Miyata, Y.
Mnemonics
Modularization
Moran, T.
Morris, N. M.
Motorcycle(s): Lego; memory for meaningful relationships and
Multiple exposure theory
Mycielska, K.
Naive psychology; naive physics and
Narrow structures
National Transportation Safety Board
Nelson, T.
Newell, A.
Newton, I.
Nickerson, R. S.
Norm theory
Norman, D. A.
Odyssey (Homer)
Off the leash (cartoon)
Olsen, K.
Oral tradition, rhyming constraints and
Outline processors
Oven(s)mental model ofmicrowave
Panati, C.
Papanek, V.
Paradox, of technology
Parallel distributed processing
Park, W. B.
Parker, S.
Patterson, R.
Perception: direct; principles of; of the world
Perrow, C.
Petroski, H.
Pew, R. W.
Physics, naive
Poetry, rhyming constraints and
Postal codes, memory overload and
Pribram, K.
Prizes
Projector(s): gulf of execution and; Leitz; seven stages of action and; user problems in threading; visibility and
Propositional encoding
Radio(s): clock, “human engineered” to simplify operation; complexity curve of in history of; design of; gulf of evaluation and; switches for
Raij, D.
Reason, J. T.
Refrigerator(s): conceptual models of; gulf of evaluation and
Rehearsal, definition of
Reminding
Repetition
Response compatibility
Rhyming, constraints of
Richards, J. T.
Roitsch, P. A.
Rosenberg, D.
Rouse, W. B.
Rubin, D. C.
Rucker, E.
Rumelhart, D. E.
Rybczynski, W.
Safety systems, design problems of
Sanders, A. F.
Schank, R. C.
Schema theory
Schoonard, J.
Scissors
Seatbelts
Seligman, M. E. P.: learned helplessness
Semantic networks
Seven stages of actionas design aid
Sewing machines: gulf of evaluation and; mental model of
Shallow structures
Shneiderman, B.
Sholes, C. L.
Short-termmemory: consciousprocessing and; limitations of
Sidetone, definition of
Silverstein, M.
Simon, H. A.
Sink, eleven basic parts of
Sloan, S.
Slovic, P.
Smith, D. C.
Soloway, R. M.
Sommer, R.
Sound; warning
Standardization
Stevens, A.
Stove(s): arbitrary arrangement of controls on; burners; designer’s clients may not be users; gulf of evaluation and; incomprehensible design of; natural mappings of controls
Strub, H.
Structure(s): deepinternal reliance on; meaningful; of memory; narrow; shallow; of tasks; visible; wide
Suchman, L.
Superstition, false causality as basis of
Switches: affordances andarrangement of; constraints and; soft; visibility and
Symmetry, mirror-image of human body
System image
Tasks: automation of; changing nature of; goals and intentions not well specified; structure of; transforming difficult into simple
Technology: computer, still in young stages; control and; feedback andparadox of; reminder devices and; self-blame for difficulties with; standardization and; U-shaped curve in development of; visibility and
Telephone(s): access numbers; complexity curve in history of; forces working against evolutionary design and; functions of; of the future; good design of; hold button; mapping problems and; poor design of; usability