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But a year later she knew: Ibid.

Women now hold more key positions: “Most Powerful Women in Business 2004.”

In fact, Fortunemagazine called Meg: Eryn Brown, “How Can a Dot-Com Be This Hot?” Fortune, January 21, 2002; Patricia Sellers, “eBay’s Secret,” Fortune, October 18, 2004.

Researcher Robert Wood and his colleagues: Robert E. Wood, Katherine Williams Phillips, and Carmen Tabernero, “Implicit Theories of Ability, Processing Dynamics and Performance in Decision-Making Groups,” Australian Graduate School of Management, Sydney, Australia.

In the early 1970s, Irving Janis: Irving Janis, Groupthink, 2nd ed. (Boston: Houghton Mifflin, 1972/1982).

“Everything had broken right for him”: Ibid., 35.

Schlesinger also said, “Had one senior”: Ibid., 38.

To prevent this from happening: Collins, Good to Great, 71.

An outside consultant kept asking Enron: McLean and Elkind, The Smartest Guys in the Room, 241.

“We got to the point”: Ibid., 230.

Alfred P. Sloan, the former CEO: Janis, Groupthink, 71. From Peter F. Drucker, The Effective Executive (New York: Harper & Row, 1966).

Herodotus, writing: Janis, Groupthink, 71.

He said the new, rounder cars: Levin, Behind the Wheel, 102–103.

David Packard, on the other hand: David Packard, The HP Way: How Bill Hewlett and I Built Our Company (New York: HarperCollins, 1995).

When Warren Bennis interviewed: Bennis, On Becoming a Leader, xxix.

Bennis concurred: “I believe”: Ibid., xxxii.

John Zenger and Joseph Folkman: John H. Zenger and Joseph Folkman, The Extraordinary Leader: Turning Good Managers into Great Leaders (New York: McGraw-Hill, 2002).

Or, as Morgan McCall argues: McCall, High Flyers.

CHAPTER 6. RELATIONSHIPS: MINDSETS IN LOVE (OR NOT)

What separates them?: This work was carried out with Israela Silberman.

The Contos family: Shown on Weddings Gone Wild, ABC, June 14, 2004.

In his study of gifted people: Benjamin S. Bloom, Developing Talent in Young People (New York: Ballantine Books, 1985).

Maybe that’s why Daniel Goleman’s: Daniel Goleman, Emotional Intelligence: Why It Can Matter More than IQ (New York: Bantam, 1995).

Aaron Beck, noted marriage authority: Aaron T. Beck, Love Is Never Enough (New York: Harper & Row, 1988), 202.

Says John Gottman: John Gottman with Nan Silver, Why Marriages Succeed or Fail (New York: Fireside/Simon & Schuster, 1994), 69.

Elayne Savage, noted family psychologist: Elayne Savage, Don’t Take It Personally: The Art of Dealing with Rejection (Oakland, CA: New Harbinger, 1997).

Raymond Knee and his colleagues: C. Raymond Knee, “Implicit Theories of Relationships: Assessment and Prediction of Romantic Relationship Initiation, Coping, and Longevity,” Journal of Personality and Social Psychology 74 (1998), 360–370.

John Gottman reports: Gottman, Why Marriages Succeed or Fail, 155.

And they assign blame to a trait: This has been studied by Raymond Knee, and I have found this in my work with Lara Kammrath. (See also the work of Frank Fincham.)

So once people with the fixed mindset: The idea that a fixed mindset can undermine relationships is also found in the work of Roy Eidelson and Norman Epstein, and of Susan Hendrick and Clyde Hendrick. The idea of criticism—attacking the partner’s personality or character—leading to contempt is explored in the work of John Gottman.

Brenda and Jack were clients: Daniel B. Wile, After the Honeymoon: How Conflict Can Improve Your Relationship (New York: John Wiley & Sons, 1988).

The story of Ted and Karen: Beck, Love Is Never Enough.

“Everything she says and does”: Ibid., 36.

“She never takes anything seriously”: Ibid., 36.

“What is the mature thing”: Ibid., 246.

Aaron Beck tells couples: Ibid., 199.

Hillary defended him: Hillary Rodham Clinton, Living History (New York: Simon & Schuster, 2003), 465.

Through counseling, Bill came to understand: Bill Clinton, My Life (New York: Knopf, 2004); Bill Clinton on The Charlie Rose Show, June 23, 2004.

One evening, Stevie Wonder: H. R. Clinton, Living History.

Jennifer Beer studied hundreds of people: Jennifer S. Beer, “Implicit Self-Theories