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What Would Google Do_ - Jeff Jarvis [132]

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Heyward, Andrew, 37

Holovaty, Adrian, 34

Holtzbrinck, 193

home pages, 115

honesty, 95–97

Hot, Flat, and Crowded (Friedman, T.), 165

Hourihan, Meg, 25

Huack, Peter, 37

Huffington, Ariana, 124

Hughes, Chris, 51

Hulu, 135

Hunter, Dick, 18–19

Icerocket, 15, 20

ICQ, 31–32

Idealab, 175, 193

Ideas platform, 62

IdeaStorm, 17

identity, 233–34

business, 80–81

Ikea, 140

incubators, 193

Indeed.com, 39

inefficiency, 74, 128–29

InnoCentive, 113–14

innovation, 111–14

cash flow v., 110

newspapers and, 129–30

Institute for the Future of the Book, 138

insurance, 203–9

interestingness, 89–90

iPhone, 51

“Is Google Making Us Stupid?” (Carr), 235

iterations, 93–94

iTunes, 135

iVillage, 29

Iyer, Bala, 111

Jarvis, Mark, 47

JetBlue, 184

Jobs, Steve, 226–28

honesty and, 96

Johnson, Charles, 92

Johnson, Steven, 191

journalism

online, 26

stagnancy of, 110

transparency and, 92

trust and, 86

Justice Department, 6, 186

Kalsey, Adam, 19

Kaplan University, 217

Karp, David, 192

Kelly, Kevin, 138

Kennedy, Jim, 193

Kindle, 72, 139–40

Kitchen Nightmares, 154

Kiva.org, 196

Knol, 80

Kodak, 81

Kurnit, Scott, 41

Lafley, A.G., 89, 91, 112

lawyers, 222–25

Layne Ken, 92

leadership, 217

Lehrer, Brian, 128

Lehrer, Tom, 216

Lent, Gregory, 207

Levitt, Steven D., 75

Lexis, 224

link economy, 124–25

LinkedIn, 49

links

with ads, 28

SEO and, 44–45

Linux, 17

listening, 15–16, 87–90, 128

LittleGreenFootballs, 92

live, 105–6

LiveMocha, 215

LiveWorld, 87

Loanio, 196

Locke, Christopher, 3, 82, 96–97,

149–50

LonelyGirl15, 135

The Long Tail (Anderson), 63, 79

Los Angeles Times, 55, 86–87

Louderback, Jim, 129, 133–35

Lulu.com, 73

Lutz, Bob, 173

Madonna, 93–94

magazines, 70–71, 77

Mahalo, 60

MAIF. See Mutuelle Assurance

Instituteur France

Malseed, Mark, 114–15

map mashups, 33

marketing

customer service as, 47

mass, 149

piracy as, 141–42

mass market

decline of, 3

niches v., 63–67

Masters, George, 150

Mayer, Marissa, 31, 34, 87–88

innovation and, 111–12

on iterations, 93–94

McCain, John, 136

McIntosh, Neil, 214

Mechanical Turk, 72

media

buying, 150

fragmentation of, 65

mistrust of, 83

revenue plan, 143–44

Meetup, 50

Menchaca, Lionel, 17–18

Meredith, Scott, 139

meritocracies, 99

Meyer, Philip, 125

microloans, 196

Microsoft, 16, 35

middlemen, 73–76

military, 225

Miller, Robert, 138–40

The Mining Company, 41

mistakes, 91–93

MLS. See multiple-listing service “&”, 179

mobs, 106–8

Moore, Gordon, 133

Moore’s Law, 133

Motley Fool, 197

movies, 133–35

multiple-listing service (MLS), 75, 186

Murdoch, Rupert, 129

music industry, 110

Mutuelle Assurance Instituteur France (MAIF), 204, 208

MyStarbucksIdea.com, 60–62

National Association of Broadcasters, 167

“The Nature of the Firm” (Coase), 151

Netflix, 160

Netscape, 67

networks, 4

advertising agencies as, 151

on airlines, 183–85

insurance as, 206

joining, 27–32

open, 29–30

on platforms, 32–33

social, 231

specialization and, 154

universities and, 212–13

network theory, 28

“New Economics of Media” (Haque), 64

Newmark, Craig, 38–39, 47, 116–18

newness, 146

newspaper ads, 38–39, 125–26

craigslist v., 148

decline of, 76

newspapers, 3, 123–30

New York Angels, 193

New York Times, 41

API of, 127

free content and, 78

niches

mass market v., 63–67

newspapers and, 129

Nike, 112

9/11, 24–25

Nisenholtz, Martin, 37

Nocera, Joe, 100

Nothing Sacred: The Truth About Judaism (Rushkoff), 226

NPR, 127

The Numerati (Baker), 159

Obama, Barack, 51, 220–21, 232

101 Wines Guaranteed to Inspire, Delight and Bring Thunder to Your World (Vaynerchuk), 157

OnStar, 177

Oodle.com, 39

openness, 236

Apple and, 227

ownership v., 4

PR and, 224

open-source, 59–63

Apple and, 227

automobile industry and, 174–75

Coelho and, 142–43

fashion, 180

religion and, 226

restaurants and, 154

Open-Source

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